
Steven Halford
Customer Care Tech

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About me
Project Manager
Education

St. Vincent College, UK
1992 - 1993A Levels ENGLISH LANGUAGE AND LITERATURE/LETTERSEnglish A Levels in English Language, Theater Studies, and Photography.I completed my 2 year A levels in one year before my 17th birthday, and then emigrated to America.

Vision Christian Bible College & Seminary
1998 - 2002Bachelor's degree Biblical StudiesAA Degree in Biblical Studies.Bachelors Degree in Christian Ministry.
Experience

Lennar
Feb 2002 - Apr 2005Customer Care TechCustomer Care Tech. I conducted pre-closing walk-throughs with homeowners and address concerns they have with the condition of their new home. I also handled all service requests from homeowners post-closing and arranged trades to fix problems in their home. In my time in the company, we faced 3 hurricanes in one season and I dealt with double the workload usual and became expert in water intrusion and storm damage, always delivering my repairs in-budget while maintaining customer satisfaction at a time when the homeowners were facing stress and anxiety. Show less

KB Home
May 2005 - Jan 2006Construction ManagerConstruction manager. Overseeing the construction of up to 24 homes at a time (double the company standard at the time) from start to closing, managing the building trades and keeping the community in line with KB and government standards. I built a community on Clermont’s steepest hill. I was also the storm water manager.

Christian Ministry
Jan 2006 - nowPastor/MinisterI have served in a number of roles throughout the community. For 8 years I was a lead pastor at a local church in the U.K.I lead teams to developing nations to work with indigenous peoples and help them start and run their own community projects such as clean water initiatives and land reclamation farming.I have extensive experience project managing community events with footfall of tens of thousands of people.

Toll Brothers
Jan 2006 - Jul 2006Construction ManagerResidential construction manager. Overseeing the construction of semi-custom homes from start to closing, managing subs, ordering materials, scheduling, payments and keeping the community in line with Toll Bros. and government standards. Setting myself apart with superior customer service skills and capabilities with technology. I was renown for overseeing the building of double the amount of homes of others in my role and, for this reason, was consistently head hunted by other companies. My regional manager said of me that I was "the best construction manager I've ever had". Show less

Santander UK
Aug 2006 - Dec 2008Mortgage SpecialistSupporting mortgage brokers by educating them on the Santander mortgage products and selling Santander mortgage and insurance products. I underwrote mortgages up to £500,000.

CM Solutions
Jan 2008 - Dec 2010Skip Tracer (financial fraud investigator)Working with banks, police, and local governments to find people and organisations who had committed acts of financial fraud and didn't want to be found. I had a 75% success rate which is 15% higher than the industry standard and the highest success rate in the company.

McCulloch Masonry & Construction
Sept 2017 - Sept 2018Project ManagerOverseeing staff, superintendents, subs and work closely with GCs, customers and business owners to deliver projects from residential remodels to large commercial new-builds. I take an active role in the bidding process, permitting, customer interactions, ordering, scheduling and management of our subs while keeping an eye on budgets and project profitability.

David Weekley Homes
Oct 2018 - Jan 2020BuilderAs a builder, I plan, schedule, implement & coordinate the building of homes from development through final construction. I oversee the scheduling, delivery & use of materials, the quality of construction, worker productivity & compliance with building/safety codes. I maintain safe, clean and compliant job sites. I track & control construction costs against the budget in order to avoid cost overruns. I locate, negotiate pricing, obtain insurance info and scope of work for various labor needs. I schedule and manage subcontractors and sub-contractor relationships and conduct Home Buyer Meetings with Customers. Show less

Beazer Homes
Feb 2020 - Sept 2021Commercial superintendent building multi-family homes within the Lake Nona area. Construction manager/builder overseeing the construction of about 15 two story homes at a time from before ground scraping, to delivery to the buyer and then some.This is a customer facing role with a pre-construction meeting, weekly updates, final walk through and closing all within the allotted time frame and budget.
Commercial Superintendent
Feb 2021 - Sept 2021Builder
Feb 2020 - Sept 2021

Total Care Central Florida
Sept 2021 - nowProject ManagerProject Manager for a custom home & renovation builder in Central Florida. I oversee high end custom home renovations from beginning to end and involved in every aspect of the project from design to completion.
Licenses & Certifications

Ignite Global Missions Ordained and licensed minister
Ignite Global MissionsOct 2022
Ordained Ministry Credentials
Lion's Road InternationalJul 1998
214 Life Including Variable Annuity License
Florida Department of Financial ServicesJul 2017
Ignite Leadership School
Ignite School of MinistryJul 2014
Ordained and licensed minister
FORERUNNER MINISTRIES INTERNATIONALJun 2019
Volunteer Experience
Minister
Issued by Christian Ministry on Jan 1996
Associated with Steven Halford
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