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Gerard Malik

Gerard Malik

Field Service Technician

Followers of Gerard Malik406 followers
location of Gerard MalikNew York, New York, United States

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  • Timeline

  • About me

    Director for Technology at Housing Works

  • Education

    • New Jersey Institute of Technology

      -

  • Experience

    • Qualxserv

      Aug 2006 - Jan 2007
      Field Service Technician

    • Merck/Schering-Plough

      May 2007 - Dec 2013
      Desktop Support Analyst

    • MacAndrews & Forbes

      Jul 2014 - Aug 2021

      Oversee and manage the day-to-day operations of 10 system engineers including, but not limited to, delegating tasks, scheduling assignments, responding to field complaints, and providing overall guidance. Improved the organization's overall security posture by strategically configuring the infrastructure, while maintaining a high level of professionalism with executive support. Provided white-glove executive technical support and rapid field troubleshooting of network and IT assets.

      • End User Support Manager

        Mar 2019 - Aug 2021

      • Senior System Engineer

        Jul 2016 - Mar 2019

      • System Engineer

        Jul 2014 - Jul 2016

    • Housing Works

      Aug 2021 - now
      Director for Technology

  • Licenses & Certifications