Daniel Moreno

Experience

• 

  Ampliaciones Ambientales y Ventilación SA de CV

  Nov 2014 - Mar 2017

  Project Manager Field Supervisor

  I supervised the industrial installation of A/C systems for the construction industry. I worked with several installation teams and was in charge of calculating and buying material, installation stage advance reports, and commissioning.• I managed up to 4 simultaneous projects in the same city with the same client, allowing the development of a better relationship with the client, who subsequently contracted more projects with the company.• I led a project outside the city where, with a team of up to 15 people, we implemented ventilation and A/C systems, which was the company's main income during the 6-month duration of the project. Show less

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  TEC Enginering de Mexico S de RL

  Jun 2017 - Aug 2021

  I managed all engineering projects for the largest and most important client of the company. After the design and approbation process finished, I managed the teams in charge of all the project development. Managed all the internal stages of the project according to schedule; modeling, production, assembly, electric control, shipment, installation, and commissioning. Most of the time, the installation was managed from the office in close contact with the field team and the client. Some other times I was part of the field team. • Developed and implemented a project management method adaptable to various types of company projects, which allowed me to double the number of projects led by me in one year.• I belonged to the development and implementation team of a new machine, which displaced the competitors in all the new production lines of the company's largest and most important client, doubling the dimensions of the future projects contracted by this client.• Defined and delivered a training program for new project engineers, which allowed them to understand the client production lines and lead their projects in less time than previous generations of new engineers. This allowed the work team to process up to 45% more projects between 2020 and 2021. Show less I managed of automation projects for the consumer goods industry. Managing activitiesfrom design to implementation: communication with the client, organization of the mechanicaland electrical design teams, mechanical and electrical manufacturing, assembly, testing,packaging and shipping.• Emphasized the importance of documenting successful methods, processes, and designs; eliminating the reoccurrence of manufacturing error in products, and reducing re-work in the field by 40% in one year.• Established a documentation process for packing and shipping, which reduced incorrect shipment of equipment and part shortage in the field by 90% in less than 6 months. Show less

  • Senior Project Manager

    Jun 2019 - Aug 2021

  • Junior Project Manager

    Jun 2017 - Jun 2019
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  ISMO Motors (Mitsubishi Car Dealer)

  Aug 2021 - Apr 2022

  Post Sales Manager

  I managed all the after-sales departments of the Mitsubishi Dealership Store in Aguascalientes for the Group. This department was in charge of all the customer attention to the Mitsubishi car users. We received the vehicles for maintenance or repairs, and managed all the repair production flow, assuring the complete satisfaction of the customer. • Identified the areas of opportunity that existed in customer service, and by correcting them, it was possible to increase customer satisfaction by 20%, according to surveys conducted by the brand.• Hired and trained a warehouse manager, with whom we managed to increase the sale of spare parts and accessories by counter by 25% in 3 months.• Generated and managed a campaign to re-contact clients, increasing business by assuring a 40% vehicle flow growth to the shop in 8 months. Show less

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  Coppel

  Nov 2022 - now

  Scrum Master

  Managing software development projects, applying Agile methodologies inside the Scrum framework, managing a sustainable workflow for the team, and ensuring continuous and valuable delivery of work.