Kelly McCarthy

Experience

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  McDonald's

  Mar 2011 - Feb 2014

  Crew Trainer

  During my time at McDonald's, I provided support and training to all new staff members. I also dealt with daily cash counting of floats and lodgements.

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  Kbm Dental

  Oct 2012 - Apr 2017

  Dental Nurse & Clinic Administration

  • Diary management for Dentist's • Preparing treatment room for patients• Preparing patient's for dental treatment by welcoming, comforting, seating, and draping patient.• Provides information to patients and aftercare advise• Provide instrumentation by sterilizing and delivering instruments to treatment area; positioning instruments for dentist's access; suctioning; passing instruments• Educate patients by giving oral hygiene, plaque control, and postoperative instructions.• Documents dental care services by charting in patient records• Maintain safe and clean working environment by complying with procedures, rules, and regulations.• Protects patients and employees by adhering to infection-control policies and protocols. Show less

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  Kbm Dental Rathfarnham

  Feb 2016 - Apr 2017

  Head of Administration & Clinic Supervisor

  • Responsible for the day to day running of the clinic• Ensured operation of dental equipment by completing preventive maintenance requirements; following manufacturer's instructions, troubleshooting malfunctions and calling for repairs• Acting as a first point of contact: dealing with correspondence and phone calls• Dealing with customer queries and daily cash handling• Staff rosters• Maintain dental supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing orders for supplies and verifying receipt of supplies• Monthly accounts• Managing the company's social media accounts• Managing databases and filing systems• Liaising with staff, suppliers and customers• Engaging in the recruitment process Show less

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  Claimsure Sláinte Ireland

  May 2017 - now

  Claims Administration & Patient Liaison Officer

  • Managing Client Accounts using multiple software solutions• Ensuring client needs are met in a timely and professional manner • Debtor Day Management • Dealing with Patient, Consultant and Secretary queries, issues and complaints • Day to day processing & completion of health insurance claims • Patient Registration• Private Insurance Status Checks• Patient Interviews including Ward visits if necessary• Credit Control• Issue escalation.• Ad hoc projects that are required Show less