Talk to sales Try for Free
Jason Richards

Jason Richards

Sales & Retention Team Manager

Followers of Jason Richards293 followers
location of Jason RichardsDoncaster, England, United Kingdom

Connect with Jason Richards to Send Message

Connect

Connect with Jason Richards to Send Message

Connect

  • Timeline

  • About me

    Development and Transformation Project Manager @ IKEA | Transformation Projects

  • Education

    • Doncaster

      1987 - 1992
      GCSE GCSE

    • Coptrz

      2020 - 2020
      CAA issued PfCO Small Unmanned Aircraft/Small Unmanned Surveillance Aircart PfCO & TQUK OFQUAL Level 4

      Activities and Societies: GADC Certification from the CAA of PfCO, OFQUAL level 4, Permission to fly small unmanned aircraft classed as multirota/helicopter.

  • Experience

    • BT

      Jan 1996 - Feb 2005
      Sales & Retention Team Manager

    • IKEA

      Mar 2005 - now

      Global Customer Support Transformation Program

      • Development and Transformation Project Mgr

        May 2023 - now

      • SME & Customer Support Transformation Project Leader

        Aug 2019 - May 2023

      • Country Customer Support Centre Manager IKEA Ireland

        Jan 2017 - Jul 2019

      • Customer Support Centre Expansion UK

        Jan 2016 - Dec 2016

      • Customer Care Manager IKEA UK&IE

        Mar 2012 - Jan 2016

      • Operations Manager

        May 2011 - Mar 2012

      • Acting Customer Support Centre Site Manager

        Sept 2010 - May 2011

      • Ecommerce Customer Support Manager

        Jun 2007 - Sept 2010

      • Customer Service Manager UK & IE Contact Centre

        Mar 2005 - Jun 2007

  • Licenses & Certifications

  • Volunteer Experience

    • NHS Volunteer Responder

      Issued by Royal Voluntary Service on Mar 2020
      Royal Voluntary ServiceAssociated with Jason Richards

    • Chair of governors

      Issued by Kirkby Avenue Primary School on Jan 2007
      Kirkby Avenue Primary SchoolAssociated with Jason Richards