Anton Horvath

Experience

• 

  Kohl's

  Aug 2018 - May 2019

  Sales Associate

  Worked as a cashier, providing customer service and soliciting credit card applications. Interacted with thousands of customers and learned useful sales strategies.

• 

  EVO® Entertainment Group

  May 2021 - Aug 2021

  Server

  Provided customer service to guests, taking orders and ensuring they were comfortable throughout movies.

• 

  Twilio

  May 2022 - Aug 2022

  Technical Writer Intern

  Conducted an audit on the Twilio Studio documentation and made metrics-driven improvements based on dashboard feedback, support tickets, and Jira issues. Fixed code snippets referencing Twilio's various API endpoints and SDKs. Collaborated with the Twilio Studio product manager to add product documentation for recently introduced integrations and features. Wrote pages and additional content for Twilio Studio and Conversations including tutorials, integration use case guides, and additional clarifying API reference and product sections. Learned documentation standards, processes, and style guidelines. Show less

• 

  Autodesk

  Oct 2022 - now

  Works with Autodesk partners to integrate their CRMs with the Partner Web Services platform. Partner Web Services allow external sellers to place orders and retrieve sales data directly from Autodesk using various APIs. Writes documentation and communication content for these API services.

  • Technical Writer

    Feb 2023 - now

  • Partner Integration Consultant

    Oct 2022 - Feb 2023