Kim Drake

Experience

• 

  Nkambeni Tented Lodge

  Mar 2005 - Sept 2009

  Operations Manager

  Operations- Management of staff- Confirmation of game drive details- Allocation of vehicles to drives- Allocation of guides to vehicles- Ensuring all guides have legal documentation at all times- Courtesy calls- Liaising with Fleet with regards to status of vehicles- Liaising with Food & Beverage with regards to clients meal requirements- Liaising with Finance with regard to operational requirementsReservations- Liaison with clients- Booking of clients with regards to safaris and accommodation- Booking of reservations originally done on manual system, electronic system (Micros Opera) was implemented and reservations done via this system Front Office- Allocation of rooms- Meet & greet of guests- Checking in of guests- Assisting guests with any queries / problems- Checking out of guests- Co-ordination of staff relating to luggage and housekeeping- Night audit dutiesBookkeeper- Bookkeeping to trial balance- Debtor invoicing- Management of debtors- Management of creditors- Petty Cash- Month-end procedures- Salaries- Bank reconciliationFood & Beverage Manager- Ordering of stock- Stock control- Quality control- Management of staff- Planning and co-ordination of venue- Bar Cashups- Overseeing preparation of meals Show less

• 

  Londolozi Private Game Reserve

  Oct 2009 - now

  Procurement & Controls Manager

  Management of wine cellar;Management of central store room;Sourcing & procurement of amongst others beverages, uniform, crockery, cutlery & glassware, stationery, operational items, maintenance items, general items for 5 camps;Stock control procedures;Budgets;Supporting operational staff;Wine tastings, wine pairings, wine sales;