Josh Gregory

Experience

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  Y-CAP YMCA

  May 2012 - Jul 2013

  Summer Camp Counselor

  I served as a summer counselor for underprivileged youths in East Nashville. The purpose of the program was to allow the kids a healthy environment to learn and develop, while at the same time encouraging them to find their own interests and passions.

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  Vanderbilt University

  May 2013 - Jul 2013

  Research Assistant

  I conducted research investigating the effects of media technology (IPads, ebooks, etc.) on the development of young children's ability to learn.

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  Vanderbilt University

  May 2014 - Jun 2015

  Finance Internship

  I handled a variety of tasks and jobs as the needs arose including:●Analyzing spreadsheets for data errors●Calling clients to maintain accounts●Researching past due accounts

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  Wake Forest University School of Business

  Jan 2015 - Jan 2016

  Graduate Student
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  Cigna

  Sept 2015 - Nov 2015

  Graduate Business Consultant

  • Researched and analyzed the 26-33 year old age group to create a messaging platform to promote preventive health care• Led team in meetings and coordinated client contact• Presented budget, marketing plan, and detailed advertising campaign to Cigna

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  Mad Science Group Inc.

  Jan 2016 - May 2016

  Graduate Business Consultant

  • Performed demographic, cost, and competitive analysis of the market• Interviewed past customers and other Mad Science franchises• Developed marketing strategy and advertising recommendations for birthday parties

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  ServiceSource

  Jun 2016 - Mar 2017

  Customer Success Specialist - Red Hat

  • Onboard new customers to ensure successful product implementation and use• Generate qualified leads to pass on to sales• Conduct strategic calls with customers to plan future growth and projects• Coordinate resources internally between Account Managers, Solution Architects, and Renewal Managers to resolve customer issues quickly throughout the year

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  Forrester

  Mar 2017 - Jun 2020

  Associate Account Manager

  Empowered customers are shaping business strategy in the Age of the Customer. Simply put, customers expect consistent and high-value in-person and digital experiences. They don’t care if building these experiences is hard or requires a complex, multi-function approach from across your business. They want immediate value and will go elsewhere if you can’t provide it. Forrester is one of the most influential research and advisory firms in the world. We work with business leaders and technology vendors who are looking to better understand their customers, and are looking to develop customer obsessed strategies that drive growth.The Forrester ecosystem has a wealth of knowledge, my objective is to connect business and technology leaders within the Forrester ecosystem to help them better understand their customers so they can win, serve, and retain them in the Age of the Customer.Please feel free to contact me if you want to learn more about how your business can become more customer-obsessed. Show less

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  Route Consultant

  Jun 2020 - now

  In addition to serving as current Independent Contractors to FedEx Ground, we offer extensive consulting services to new and experienced FedEx Ground route owners. These services include business valuations, operations/fleet management optimization, route efficiency analysis, and more. We also operate as FedEx Ground route brokers, maintaining an exclusive listing of routes for sale across the United States. We give each of our route sellers access to a deep pool of qualified and educated buyers. Show less

  • VP of Education

    Sept 2023 - now

  • Director of Consulting and Training

    Sept 2022 - Sept 2023

  • Associate Consulting Director

    Jan 2022 - Sept 2022

  • Account Manager

    Jun 2020 - Jan 2022