Deep Enrich
Arafat Mallya
803 followers
Kinondoni Municipal, Dar es Salaam, Tanzania
Connect with Arafat Mallya to Send Message
Connect
Connect with Arafat Mallya to Send Message
ConnectTimeline
About me
IT Service Delivery | Office IT | Corporate Applications | IT Systems Administration | Customer Experience | Digital Care | Contact Center | Technical Support | IT Governance | BCCM | Data Analyst
Education
Institute of Accountancy Arusha
2010 - 2013Bachelor's Degree Information Technology
Experience
.webp)
Computer Information Systems (CIS)
Jul 2014 - Jun 2019Manager: IT Service Desk at Vodacom Tanzania PLC
Oct 2015 - Jun 2019Supervisor: IT Service Desk at Vodacom Tanzania PLC
Apr 2015 - Oct 2015Field Engineer: IT Service Desk at Vodacom Tanzania PLC
Jul 2014 - Apr 2015
Inventions Technologies Co Ltd
Dec 2019 - Oct 2023System Administrator: Customer Experience Systems at Vodacom Tanzania PLC
DTB Tanzania Plc
Oct 2023 - Mar 2024IT Service Delivery Officer
Vodacom Tanzania Plc
Apr 2024 - nowRevenue Assurance Analyst
Licenses & Certifications
- View certificate
Certified Microsoft 365, Identity & Services
MicrosoftFeb 2022
- View certificate
Microsoft Excel 2019/365
Earn and ExcelNov 2025 - View certificate
Generative AI and Its Impact to Everyday Business
SkillsoftSept 2024 - View certificate
Navigating AI Ethical Challenges and Risks
SkillsoftSept 2024 - View certificate
Digital Forensics Masterclass : Forensic Science 2023 DFMC+
UdemySept 2023 
Grow with Vodafone
VodafoneAug 2025- View certificate
.webp)
EFSET Certificate 73/100 (C2 Proficient)
EF Standard English Test (EF SET)Feb 2022
Languages
- swSwahili
- enEnglish
Recommendations
Pablo bárbaro martinez pedroso
Senior Software DeveloperMontevideo, Montevideo, Uruguay
Ernesto rios
Industrial EngineerLaredo, Texas, United States
Saad bin hasan
General Manager & Divisional Head, Corporate Relationship & Business Development @ Samsung | Driving...Dhaka, Bangladesh
Aarav singh
Senior Software EngineerNoida, Uttar Pradesh, India
Felipe velázquez casillas
Finance and accounting manager en emz Hanauer de México SA de CVQuerétaro, Mexico
Bakht ali shah
Student of Qur'an at Quran academy LahoreLahore, Punjab, Pakistan
Cybele estanislau
Planejadora FinanceiraBelo Horizonte, Minas Gerais, Brazil
Pedro villalon
Sr. Quality Manager | Danfoss Power Solutions | MBA, SSBB, CQEAmes, Iowa, United States
Janice g. rogers, r/w-rac
Right of Way and Relocation Manager at TELICSFletcher, North Carolina, United States
Parth k.
IT/Technical Support Engineer | System Administrator | Cloud Support EngineerAuckland, Auckland, New Zealand
Ishika jindal
HNLU'24Delhi, India
Thi nam binh ninhová
Project/content Manager ve společnosti Kožuch.onlineOstrava-město, Moravskoslezský, Česko
Derrick zou
MBA Candidate at INSEAD | Consultant at KearneySingapore, Singapore
Dinesh sharma
Solution Architect | IP Networking | Network Cyber Security | Telecom CloudNew Delhi, Delhi, India
Jerome fischer
Professional Voice ActorNashville Metropolitan Area
Yevgeniya maurer
Head of Bank Transformation | Finance @ SolvaAlmaty, Kazakhstan
Am shakib ahmed
Founder|CEO|Entrepreneur|Angel investorsDhaka, Bangladesh
Samreen siddiqui
Lead Academics - Federal Board | Assessment DepartmentKarāchi, Sindh, Pakistan
Josh burke
Senior Control Systems Technician/ Relief Team Manager at Eastman Chemical CompanyBlountville, Tennessee, United States
Diaa etman- pmp®
Projects ManagerCairo, Cairo, Egypt
...