Mohit Chandna

Mohit chandna

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location of Mohit ChandnaDelhi, India
Phone number of Mohit Chandna+91 xxxx xxxxx
Followers of Mohit Chandna334 followers
  • Timeline

    Current Company
    Jun 2006 - now

    Vice President of Business Development

    Interlynx Systems
  • About me

    Project Manager

  • Education

    • Sikkim manipal university - distance education

      2010 - 2012
      Master of business administration (m.b.a.) project management
    • Delhi university

      2003 - 2006
      B.com commerce
  • Experience

    • Interlynx systems

      Jun 2006 - now
      Vice president of business development

      • Implement, troubleshoot, and support clients and analyze data to identify the issues• Develop training materials and presentation.• Responsible for ensuring Research quality, Project management, Client interactions, and translating technical issues into business terms.• On Site client visit for reviewing the processes• Ensure that Quality is used as a tool to improve customer satisfaction and enhance service delivery.• Meeting client objectives by managing operations as provided in the service level agreements (SLAs) and related client commitments and ensuring delivery at the required level of quality.• Analyzing trends, planning for contingencies, raise team’s performance bars.• Meeting a sales plan and Lead generation consistent with the overall growth objectives of the organization.• Data analysis and interpretation. Marketing tracking, analysis, as well as fast-turnaround market research.• Taking ownership of a process/sub process. Improving quality consistently.• Keeping Client Informed about their matters via reports/concalls.• Handling teams in various capacities based on the project.• Liaisoning with the client on the escalations of day-to-day service related issues (Account Management).• Providing strategic inputs to senior management. Show less

  • Licenses & Certifications

    • Certificate of achievment

    • Oracle certified associate

      Oracle