
Timeline
About me
Director of Client Success
Education

Kansas state university
-
University of the incarnate word
-Bachelor's degree
Cloud county community college
-
Palomar college
-
Experience

Blue beacon international
Jan 2005 - Jan 2009M.i.s. administratorBlue Beacon International owns and operates over 100 truck wash locations across the US and Canada. At BBI my responsibilities included administrating software packages, supporting end users, developing documentation, and project design and implementation.

The lynd company
Oct 2009 - Sept 2013The responsibilities of this position include supervising employees and vendors of the IT department in accordance with organizational policies and goals, ensuring proper functioning of the organization’s information systems, helping business operational groups utilize information systems to improve their efficiency and ensuring all equipment and software systems are updated to meet organizational needs. As a senior member of the I.T. team at The Lynd Company, I was accountable for the daily operation of all technology services throughout the enterprise, as well as project implementation. This wide ranging responsibility included server management, voip, virtualization, vendor management, cloud applications, database maintenance, being an internal/external escalation point, workstation health, project management and software/hardware integration.
Information Technology Supervisor
Dec 2012 - Sept 2013I.T. Services Coordinator
Oct 2009 - Dec 2012

Muñoz & company
Sept 2013 - Apr 2014Information technology director
Ironedge group
Apr 2014 - nowIronEdge is an IT services company that gives clients an edge by managing their technology experience. For complex, multi-site clients that value IT, we provide enterprise-class Managed Services, Professional Services and Business Intelligence Services unavailable elsewhere in the marketplace.From the cloud to the core to the edge, IronEdge delivers a concierge level experience to the IT end user and powerful data driven decision-making tools to the business. As a result, IronEdge has won numerous awards for customer centric solutions, high growth and happy employees, including CRN Magazine 2016 Managed Service Provider 500 list and Best Places to Work by the Houston Business Journal for the fourth consecutive year. Show less
Director of Client Success
Jun 2024 - nowRegional vCIO
Jun 2023 - Jun 2024Vice President, Central Texas Client Experience
Jun 2020 - Jul 2023Professional Services Manager
Jan 2015 - Jun 2020Sr. Consultant
Apr 2014 - Jan 2015
Licenses & Certifications

Cicso smben
- View certificate

Project management professional (pmp)®
Project management instituteSept 2015 - View certificate

Six sigma lean/dfss green belt
Aveta business instituteJun 2017
Honors & Awards
- Awarded to Dan MallardOutstanding Undergraduate Student, BA Administration University of the Incarnate Word
Volunteer Experience
Youth Volleyball Coach
Issued by Mays Family YMCA
Associated with Dan Mallard
Recommendations

Prachi bansal
BITSoM Co'23 | Ex-ADL, Dextin, Nestle, JCB | NSITDelhi, India
Nishith prajapati
CTO at Yunawise Techsolve | Tech strategist & product innovatorAhmedabad, Gujarat, India
Capt. soumyojit sengupta
Director of Operations / ex- Master Mariner / Bayes Business School, LondonAbu Dhabi Emirate, United Arab Emirates
Natalia valencia
Project Manager | Supply Management | Analytics TranslatorSpain
Dorota magura-dulińska
Senior IT Project Manager w Alior Bank S.A.Cracow Metropolitan Area
Serguei filine
IT Services ManagementCalgary, Alberta, Canada
Alexandra tatu
Passionate for making things happen!Romania
Anubhav satapathy
American Express | IIM Indore '21Gurugram, Haryana, India
Adji pratama
Anything in the world is not impossibleJawa Timur, Indonesia
Navin balakerisnan
Business Analyst | Project Manager | Transforming Visions into Successful Projects | Certified Scrum...Klang, Selangor, Malaysia
...