Michael Murrell

Experience

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  Outback Steakhouse

  Oct 2008 - Aug 2014

  Takeout Server/ Certified Trainer

  I started here as a busser and moved my way up to be a takeout server and a certified trainer for new employees. As a takeout server, my main goal was to provide exceptional customer service and resolve any customer complaints in a manner that would make them happy and bring them back as repeat customers. I was a rock star server with dozens of regular customers who often requested for me to take their orders. Creating and maintaining lasting relationships with customers was one of my greater strengths.Some of my regular tasks included having extensive knowledge of our POS (point of sales) system, quickly learning seasonal menu items, adapting to constant changes, upselling, tallying bills and managing cash, having vast knowledge of the menu, organization, teamwork, opening and closing my section of the restaurant, familiarizing guests with our menu and specials, accurately recording orders, and running food. Show less

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  Minol Messtechnik W. Lehmann GmbH & Co. KG

  Jun 2014 - Aug 2014

  Marketing Intern

  I was assigned this internship through a scholarship that I was awarded. It was a limited internship of 250 hours that was required in order for me to graduate. As an intern, I translated media and branding materials resulting in increased market potential. I also attended and took notes at market research meetings, used Microsoft Word/Excel to make graphic representations of market research data, translated corporate documents from German to English for prospective English speaking customers, sent out company emails, shipped and received mail in our company mail room. Show less

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  Qualcomm

  Dec 2016 - now

  My role as a Planner focuses on forecasting ASIC needs and sourcing them in order to efficiently support our SMT schedule. I started off supporting our San Diego production facility while simultaneously planning WLAN card builds. Along the road I was tasked with supporting our manufacturing teams in Shanghai and Taiwan as well. A large portion of my role has been self taught because it is ever evolving in order to cut costs and improve our process flows. Tasks required by my role:● Provide project leads with a weekly forecast for NPI ASIC demand.● Keep track of continuous product MCN/PBS changes and advise planning/engineering teams onwhich version to use to ensure customers get the latest and greatest devices for theirprojects/programs.● Load demand for post CS ASICs in Rapid Response (Supply Chain Analytics Management Software) & create internal requisitions and sales orders (IREQ/ISOs) in Oracle to transfer material from offshore DC’s to our San Diego warehouse to support production.● Manage supply of all NPI ASICs between our San Diego, Shanghai, and Taiwan manufacturingfacilities and allocate according to supply availability vs the build plan● Support engineering requests for bring-up and rework● Continually communicate with local Product Test Engineers (PTE) to test NPI ASICs that have not had the test programs set up at our offshore SATs yet. Show less My position as a Planner overlapped with my other position as a Demand Planning Analyst where I often had to wear multiple hats. I am no longer planning but I am still a backup for other planners when they are sick or on vacation. As a Planner, here are some of the tasks that my daily workload required:● Analyze MRP systems to: efficiently schedule builds to meet the build plan, monitor the movement of material through the production cycle, approve or deny engineering material requests, and manage/allocate CCA orders for internal and external customers.● Perform product BOM analysis to ensure there are no gating shortages for CCA builds and workclosely with procurement to resolve any possible issues.● Understand and implement engineering’s last minute design changes (ECOs) as well as support RMA and product upgrades.● Write OARs (Operation Action Requests) to document deviations between MCNs on the BOM vs MCN alternates that engineering wants to build with.● Work with Program Managers, scheduling, ME & QE teams, and Shipping to quickly and effectively support customers with their product needs. Show less

  • Staff Planner

    Nov 2022 - now

  • Senior Supply Chain Analyst

    Nov 2019 - Nov 2022

  • Planner (Forecasting/ Demand Management)

    Feb 2016 - Nov 2019

  • Associate Planner

    Dec 2016 - Dec 2017