Jeffrey Gee

Experience

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  Symcor

  Nov 1997 - Jul 2009

  Responsible for a team of 12 Developers consisting of full-time and onshore/offshore resources. Effectively managed resources through utilization of work planning tools, productivity measurement, guidance, mentorship, fostering a team atmosphere and information sharing. Optimized people potential through career guidance and performance coaching. Provided tactical direction towards adopting and implementing new strategies such as the Methodology Council, defining the enterprise software development cycle (SDLC) process. Key Achievements:• Integration of Canadian Wholesale and Retail lockbox groups into one team. Aligned best practices from both groups into more efficient and effective standardized process.• Led the team to implementing Rogers Inc. client on Retail Lockbox. Ensured that the project was delivered on time, on scope and on budget.• Implementation of offshore keying project for Retail Lockbox. Provided product strategy and design concepts for application functionality to enable offshore keying. Show less Responsible for a team of 7 Developers, leveraging resources to support respective projects/assignments. Led team to develop implementation and configuration plans for successful software deployment. Managed on-going vendor relationship with regards to timely code delivery and defect tracking. Communicated client expectations with fact-based information. Assisted in creation of new remittance services for product strategy. Provided SME knowledge to assist in preparing product design documentation and develop business cases. Key Achievements:• Led the team to implementing the USC capture application for Retail Lockbox. Closely monitored timelines to ensure adherence with approved project defined requirements.• Assisted the team to create and implement the BustProof reporting service for BMO MasterCard to detect fraudulent payments. Show less

  • Senior Manager, Cash Management

    Nov 2008 - Jul 2009

  • Manager, Retail Lockbox Development

    Oct 2006 - Nov 2008

  • Team Lead, Development Retail Lockbox

    Jul 2004 - Oct 2006

  • Senior Developer, Retail Lockbox

    Nov 2002 - Jul 2004

  • Appplication Developer, Wholesale and Retail Lockbox

    May 2000 - Nov 2002

  • Application Developer, Retail Lockbox

    Sept 1998 - May 2000

  • Junior Application Developer, Mainframe Systems

    Nov 1997 - Sept 1998
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  Symcor Inc.

  Jul 2009 - Mar 2017

  Accountable for application development, deployment, implementation and production support of Web, Day2 services and ServiceNow encompassing a client base of over 1000 users. Plan and allocated financial programs and budgets to drive down costs. Provide strategic direction with focus on people development, quality processes, productivity and revenue/expense management.Key Achievements:• Oversaw integration of Web, Day2 and ServiceNow groups; thereby streamlining processes, enhancing consistency, producing cost savings and resulting in a more cohesive team.• Improved client satisfaction and mutual revenue by improving application functionality, reducing production issues and mitigating systems risk through enhanced web security.• Managed client, functional groups, site and vendor communication relationships with regards to timely code delivery, defect management, work estimate evaluations and Tier3 support. Show less Led Development Group in all phases of Systems Development Life Cycle. Managed core product enhancements and system development to expand client base. Managed vendor relationships, reviewed vendor contracts and approved vendor invoices. Streamlined processes to enable efficient migration of identified new business opportunities into existing infrastructure.Key Achievements:• Spearheaded integration of three WebServices groups into a single cohesive team. Consolidated several software development tools into one core suite thereby achieving cost savings and improved efficiencies.• Introduced application stability initiatives for optimized efficiencies increasing stability. Show less Responsible for a team of 17 Software Developers consisting of both full-time employees and a mix of onshore/offshore business partner resources. Provided financial leadership for department revenue/expenses/profitability model including complete and accurate tabulation of billable services.Key Achievements:• Integration of Document Management and Remittance development groups.• Implementation of PCI compliancy for Remittance.• Actively participated in the RFP and Due Diligence process for new business initiatives (Project Bridge, and Telus) Show less

  • Associate Director - Web Applications, Day 2 Services and ServiceNow

    May 2016 - Mar 2017

  • Associate Director - Web Applications

    Aug 2013 - May 2016

  • Associate Director - Cash Managment Services

    Jul 2009 - Aug 2013
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  Fidelity Canada

  Mar 2018 - now

  Manager, Digital Applications Development

  Responsible for the technical design, development and support of all new and existing Internet/Intranet applications to deliver superior digital experience focusing on stability, performance and service delivery. As well setting clear technical vision and strategy.Lead a team of technical specialists to develop, implement and support Fidelity Canada's digital applications.