Ashley Ross

Experience

• 

  Team Car Care, LLC.

  Jul 2010 - Nov 2011

  Help Desk Technician

  Assist the Store Manager with budgeting, sales forecasts, P/L performance, etc. as well as understand factors which affect sales and profit such as guest counts, marketing, weather, etc.Assist the Store Manager to build and maintain an engaged workforce that reflects customer volume and business needs

• 

  Thrivent

  Jan 2012 - Aug 2015

  Network Technician

  Handles incoming telephone calls and responds to requests for informationPerforms routine administrative duties such as maintaining office supplies and processing mailPrepares or coordinates the preparation of routine correspondence, reports, and special projects typically of a routine natureSupports projects, administration of various programs, and processing functions as needed

• 

  Syncron

  Oct 2015 - May 2018

  Technical Analyst
• 

  DXC Technology

  Oct 2019 - now

  System Administrator

  Oversee Data Backup and Recovery – Ensure that data backup protocols are followed, performing regular tests and verifying successful backups, while implementing and maintaining disaster recovery procedures.