Experience

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  Banco de bogota

  Nov 2005 - Apr 2009

  Branch manager

  Implemented marketing strategies set for existing and potential customers, personal banking and SMEs, aiming to improve brand positioning.Developed commercial strategies through business intelligence, based on analysis of sales generated by CRM system, and maintaining high levels of customer satisfaction.Made profitable client portfolio by “cross selling” and “up selling” for current customers and activating new ones, and keeping the portfolio quality within established limits.Responsible for leading the team, by identifying and strengthening business skills of its members, and focusing on goal achievement. Show less

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  Banco corpbanca colombia s.a

  Jan 2011 - Jul 2014

  Provided continuous market research, in order to offer the product that best suits the needs of customers in a timely manner.Established and maintained consistent contact with clients, to identify new business opportunities that will reinforce and increase the use of products and services of the bank.Encouraged the use of credit lines in legal and foreign currency according to risk policy, aiming for the greatest benefits for the bank. Built productive relationships with existing and new high income segment customers, through strategic marketing and customer service.Created plans to achieve portfolio goal targets, while improving and increasing productivity and profitability through considering market trends, and identifying and assessing risks.Maintained the customer satisfaction indicator at 100% score, by demonstrating a commitment to maintaining the ethical and professional standards.

  • Corporate Banking Analyst

    Jun 2013 - Jul 2014

  • Account Executive

    Jan 2011 - May 2013
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  Huawei technologies

  Aug 2015 - Dec 2018

  Project finance controller

  Ensure financial control of assigned projects, reviewing budget preparation, monitoring project performance through controllable costs, generating improvement plans for financial indicators compliance. Support the pre-sale process by improving contractual financial clauses, in order to guarantee compliance with the company's objectives such as profitability, revenue and collection.Perform the collection of assigned accounts to ensure the cash flow of the office, managing the relationship with the customer and financial institutions. Show less

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  Nokia

  Dec 2018 - now

  Mu collections coordinator lat northern cone and enterprise