Connor Pivin

Experience

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  Little Madfish

  Oct 2018 - Apr 2019

  Ex:Food Server

  Attend to new customers and seat them too their table , Use a point sale system having to deal with different types of payment methods , Provide good customer service to ensure that patrons have an enjoyable dining experience , Memorize and answer questions regarding the menu with over 200 items and various ingredients , Work closely with other wait staff and the kitchen to ensure the restaurant is operated efficiently , Clean tables to maintain an extremely sanitary environment

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  Magnussen Lexus of Fremont

  Jun 2019 - Apr 2020

  Receptionist

  Strong customer service skills , Ability to multi-task in a fast pace environment , Meticulous attention to detail , Upbeat phone presence , Professional appearance and strong communication skills , Operate a multi-line phone system , Assist the business office with basic accounting tasks

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  Lexus

  Apr 2020 - now

  Present Lexus products in an effective manner that ensures customer understanding, Maintain a high degree of product and technical knowledge, Conduct continuous research and maintain a collection of Lexus product and technical information,Resolve customer inquiries for vehicle technology issues, Troubleshoot Vehicle Technology features, Master product knowledge on all vehicles, Develop and practice presentations for all Lexus vehicles and their features, Maintain and utilize a collection of technology information and resources to assist in explanations, Assist customers in the delivery of their vehicles and personalize those deliveries to their needs, Demonstrate vehicles features, technical and dynamic systems, and controls, Introduce and explain quick guides and online resources for more in-depth information, Maintain a log of all customer deliveries, Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technologyTrain Sales Staff and other dealership personnel on new technology, Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns.Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment.Oversee deliveries for the sales team ensuring proper information is explained Show less

  • Sales Representative

    Dec 2022 - now

  • Technology Specialist

    Apr 2020 - Dec 2022