Isaac Tan

Experience

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  Agilent Technologies

  May 2003 - Jan 2005

  Supplier Quality Engineer

  PCA Materials EngineerWork Description1. Line verification of reject parts. As a focal person / window between suppliers and Agilent dealing with process engineering related rejects. 2. In charge of solving issues related to PCB assemblies induced by suppliers (Jabil, Celestica Venture). 3. Working closely with product engineers on any engineering change/ BOM revision change in order to feedback to supplier.4. Ability to solve issues pertaining to suppliers independently with little guidance. Attended courses on measurement uncertainties in Agilent for better handling of mechanical/ equipments related issues. 5. Also in charge of sheet metal, hardware and packaging commodity. Show less

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  Intel Corporation

  Jan 2005 - May 2007

  Equipment & Process Engineer

  RESPONSIBILITIES:- AOI & PICO rework assembly module tool ownership.- Assist in the development of new processes that have been identified in Intel towards improvement.- MANAGE a group of technicions to maintain machine performance and uptime. - Train and qualify operators (Machine Specialists) to operate the module.- Prepare process flow diagrams and piping & instrumentation diagrams for module processes. - Perform fundamental engineering calculations to design new equipment and rate existing equipment for new process applications. - Write specifications/standard operating procedures for equipment and equipment systems and work with vendors and engineers to purchase and install process equipment. - Work with team members to configure, operate, and sample equipment to generate process data. - Analyze process data and make recommendations for process improvements. - Provide ongoing engineering support for existing high volume manufacturing products.- Head various cost saving, space saving, assembly productivity improvement projects and manage to implement within targeted date. Show less

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  Fairchild - now part of ON Semiconductor

  May 2007 - May 2008

  Senior Engineer (Equipment Maintenance & Process)

  Work Description.1. Provide maintenance support to meet Fairchild manufacturing strategic goals for smooth flow of HVM (high volume manufacturing production).- In-depth understanding of machine.- Support major line issues2. Review effectiveness of periodic PM (preventive maintenance) done by analyzing machine PM checklist, daily downtime record, feedback by production, and any issue occured after PM.3. Follow up and participate in technical and engineering decision making on projects related to yield, quality and productivity.4. Provide solution to PQA returns/customer return. Set-up meetings and close followup with all parties(production, QA, Equipment engineers) to obtain root cause.5. Ensure procedures and products meet Fairchild and international quality standard including environmental quality standard.- Generate maintenance specifications and checklists, equipment FMEAs, process flow and machine troubleshooting guides- Ensure compliance to OHSAS 18001, ISO14001, and ISO/TS 16949.6. Liase with vendors/suppliers in terms of critical spares requirements, delivery, design changes, and productivity improvement projects.7. Manage and control spare usage, spending, OT spending, headcount and Accomplishments1. Green Belt Six Sigma Completion. (All Define, Measure, Analyze, Improve, Control Phase completed).- Tool life time project on ICOS Xenon Lamp.2. As a senior engineer, successfully supervised and lead a team of 1 engineer, 4 senior technicions and 4 junior technicions.3. Successfully set up and maintain new wafer level chip scale product (WLCSP) line in Fairchild comprising of 10 different machines ranging from front end assembly to back end final pack.5. Major Course & Seminars attended and completed:- Dealing with difficult people- Performance Management Training For Supervisors- BIQ Mistake Proofing Course- 2007 Fairchild Technical Sharing Forum- Fairchild's Patent Training- Lean Manufacturing Show less

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  Texas Instruments

  May 2008 - Jan 2012

  Senior Test Equipment Engineer

  Responsibilities:•Providing engineering support for all equipments in related test platform.•Planning and executing maintenance activities for Test Equipment handlers, thus assuring best performance achieved for an efficiency manufacturing environment. •Achieving and sustaining the goal for Overall Equipment Efficiency (OEE) on the Eagle ETS364 tester platform•Identifying design improvement on equipment mechanical parts, and collaborating with vendors for prototype evaluations as a measure for maintenance cost effectiveness.•Lead a team of highly skilled technicians, junior engineers in daily operational issues, and carry out training programs to increase their technical skills.Achievements:•QFN Overall Handler Jam Reduction: Successfully brought down handler prober jam losses which was averaging at 6% in Q1’08 to current Wk42 WTD loss of 4.4%, improvement of 1.6% OEE. Headed contact cassette refurbishment project with team. A total of 28 Multitest handlers will be refurbished to decrease further handler prober jam losses by 1.0%.•ETS QFN L4 OEE Improvement: Improved QFN OEE from 48.9% in Q1’08 to 50% OEE Wk42 WTD. Completed retraining in Aug’08 for PO on Aetrium and Multitest handler jam clearing to reduce time loss from awaiting support. Kick-off CBM in QFN line with technicians with ownership by module for sustenance of handlers performance in Aug’08. Close monitoring of OEE for QFN platform with weekly updates to upper management through weekly ETS364 dashboard and commentaries. •Multitest and Aetrium MCBJ Improvement: Brought up Multitest MCBJ to average 1400 across all packages (2x2, 3x3, 4x4, 5x5, 7x7) for QFN Level 4 platform. Successfully realigned and completed handler movement in QFN Level 4 by handler technology with module A – F (Multitest) and module G – M (Aetrium) during the Raya shutdown period in Sept’08 to have better coverage by PO and technician based on skill level. Show less

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  Isaactan.net

  Oct 2010 - now

  Web Content Creator

  IsaacTan.Net is a lifestyle blog based in Malaysia. We have been writing and blogging actively since 2010, working with many brands from various portfolios, from lifestyle events, technology write-ups, food reviews, property investment articles, fitness & health, automotive, to parenting advice and travel articles.For brands, we have worked with Huawei, Philips, Shell Mitsubishi, Energizer, Goodyear, Prudential, Maxis, Samsung, Asics, TP-Link, Lazada, 11Street, Visa, MBOCinemas, Maybank, HP, Digi, Lenovo, Casio, Canon, Sharp, Alcatel, Asus, 3M, Honda, Toyota, DELL, Dutch Lady, Ford, Petrosains, McDonald’s, FRISO Gold, Anmum, Play-Doh, and many more. Proficient in Search Engine Optimisation and coming from a digital marketing background, all our articles are geared for maximum reachability in the internet. Jovial and friendly in person, the writer, Isaac Tan is still very much “in-the-scene”.Check out the site! Show less

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  Schneider Electric

  Jan 2012 - Dec 2014

  Senior Quality Engineer

  Connect to People - Quality Process Excellence 1. Country lead for I2P, reporting to Global Operations I2P Manager2. Offer Safety Alert (OSA) and Customer Safety Issue (CSI) go live on bFO. 3. On-going understanding of I2P process (30% current)4. To build a model framework for country, quality processes, Increase awareness for country.Connect for Efficiency - Warranty Management1. Manage the improvement of Warranty return management process with proper records and improve the turnaraound time. 2. Build a monitoring system to improve efficiency / turnaround time on warranty replacment to customers3. Daily warranty replacement operations issue keyed in and ordered in timely manner.4. Started utilizing bFO to record ALL warranty replacement with delivery date communicated to customer. 5. TImely scrapping of faulty retured goods to Glenmarie office, and management of the archive room.Connect to Customer -Quality - Technical Support Inquiries1. Resolve customer technical quality related enquiries, prompt answer with the help of L2 technical2. On-going closure of ViGi and Sparrow project PSA containment action. 3. 100% RTA (Return for Analysis) supported and on time. 4. Promptly send RTE for expert analysis and drive for quality improvement for future products.Connect Everywhere -Project / Process Improvement1. Warranty fully migrated into bFO to align with Phillipines hub. 2. Work on integrating warranty returns to be done by distributor (beginning with WD Lifespace) 3. Deployment in country for global warranty policy revision projectConnect to People - Team Engagement1. Exhibit the Behaviour Continumm of Care, Commit, Connect and Challenge in team and tasks assigned2. Active participation in team and company's activities such as team building & meetings, OneVoice Survey, CCR, Performance appraisal, Show less

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  Digital Arrow Media

  Dec 2014 - May 2017

  Digital Marketing Specialist

  My job retails around securing clients for the company and working together in PR and digital marketing to ensure the best results for clients.I run my own website too at www.isaactan.net with very high monthly traffic, and it's fully optimised to hit google keywords for better SEO.Roles & Responsibilities- Having a pleasant and positive outlook and attitude to secure sales and new business development for the company. - Design, build and maintain an online social media presence. - Measuring and maintaining an online social media presence in Facebook, Instagram, Twitter and Google Plus.- Measuring and reporting on the performance of all digital marketing campaigns. - Bloggers Engagement , ensuring timely and quality write ups and articles for the client- Brainstorm new and creative growth strategies- Collaborate with agencies and other vendor partners- Copywriting for event launches, press conference and press releases.- High usage of website analytics tools for Search Engine Optimization (SEO). - Working knowledge on setting up blogs and HTML development. Show less

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  Kit Loong Commercial Tyre Group

  Jul 2017 - Aug 2018

  Digital Marketing Manager

  My job retails around everything regarding marketing for the company, digitally. - Develop relevant and engaging content for social media and digital channels such as website, media, blogs, and etc.- Plan and execute all web, SEO (search engine optimization), SEM (search engine marketing), marketing database, email, social media and display advertising campaigns.- Familiar with the ins and outs of Facebook, Youtube, Wechat, LinkedIn, Google+, Twitter, Instagram and whatever else that’s in.- Familiar with O2O (Online-to-Offline and vice versa) environment and SoLoMo (Social + Local + Mobile) marketing.- Monitor and maximize the connectivity with traffic, followers and fans in a “Social” way.- Managing communities on a variety of different SoLoMo platforms.- Seamless integration of social strategies with marketing plans.- Continuously identifying key trends and activities in SoLoMo tools, applications, and channels, and finding opportunities to exploit them. - Research, analyze and interprete SoLoMo data analytics continuously to draw insights and sharpening of strategies.- Staying relevant with the latest social media trends, O2O / SoLoMo environment and tools. Show less

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  Magnum 4D Berhad

  Sept 2018 - Feb 2022

  Digital Marketing Manager

  Magnum 4D is reinventing lottery for a new generation of casual, responsible gamers. Digital is the most exciting frontier. I am responsible for managing the company’s digital marketingcommunication channels, overseeing content development initiatives and managing digitalcontent production. Roles & Responsibilities:- Manage digital communication channels including social media, apps, websites,newsletters and digital signage.- Plan and execute digital marketing and branding campaigns, working closely withvendors and agencies.- Oversee and execute digital content development, including storyboarding,copywriting and visual design.- Leverage on consumer and business insights to optimize content and campaignmanagement.- Manage production of digital assets for the organization.- Take a customer-first approach to project planning and execution.- Generate timely and relevant reports for effective decision-making.- Lead by example to nurture a friendly and productive relationship with colleagues,keeping an open mind to new ideas Show less

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  HSBC

  Feb 2022 - now

  Manager, Digital Messaging Specialist

  Principal responsibilities:1. Undertake in-depth analysis to drive out ‘best in class’ digital messaging to ensure sales and excellence in service across digital channel experience.2. Identify the source of data/insight to underpin the design of digital messaging for both manufacture and deployment3. Support the definition and scoping of analysis activity for digital messaging initiatives working with in country teams: identify current state, undertake gap analysis, brief in to design new requirements4. Oversee the production of the Digital Messaging documentation in line with committed timescales and methodology, securing Approval from stakeholders as required5. Provide deep and/or broad subject matter expertise6. Challenge business requirements where these are not supported by robust data / priorities.Customers / Stakeholders7. Build and maintain successful working relationships with both internal and external parties across Digital8. Build and maintain excellent relationships with key parties in each entity, tailoring messages to specific audiencesLeadership & Teamwork9. Support Digital Messaging activity across a portfolio of projects/initiatives10. Collaborative working with business partners (In country Digital teams, Digital Transformation, CVM, Marketing, Operations, HOST)11. Builds professional relationships and networks with people in or outside the team as part ofday-to-day workOperational Effectiveness & Control:12. Facilitate sharing of best practice across Digital Supported Entities and with wider Digital community globally13. Adherence to HK, Asia and in country regulatory and compliance policies Show less