Experience

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  Meriter-unitypoint health

  Dec 1999 - Jan 2004

  • Performed maintenance and installation of medical equipment throughout the hospital • Evaluated new products and educated hospital staff on proper use of medical products • Assisted 15 patients with Alzheimer’s disease in their daily living activities • Executed medical interpretation as a Registered Medical Interpreter to assure better care for patients

  • Biomed Technician Assistant

    Jul 1999 - Jan 2004

  • Resident Assistant

    Dec 1999 - Jul 2000
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  University of wisconsin-madison

  Aug 2002 - Dec 2003

  Cardiovascular research associate

  • Conducted experiments using mouse models and molecular mechanisms underlying cardiac hypertrophy and failure • Tested functions of nuclear proteins in loss-of-function and gain-of-function models

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  Center for diagnostic imaging

  Jan 2006 - May 2006

  Student associate

  • Developed a comprehensive strategic plan for CDI’s diagnostic imaging expansion in rural areas and created a decision-matrix to evaluate demographic, financial, and legal considerations for rural-market expansion and business development for CDI • Analyzed the strategic plan to ensure full compliance with the Stark laws, certificate of need, anti-trust laws, and limited liability company contractual model

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  Harvard vanguard medical associates

  May 2006 - Aug 2006

  Mha resident

  • Optimized procurement process for medical goods, reducing product variation by 7.5% and originating annual savings of up to $500,000. Formalized a value-analysis protocol for the procurement of medical goods and supplies • Performed SWAT analysis and analyzed workflow in orthopedics department for efficient operation; created an appointment booking and triage guide to increase initial MD visits from 50% to 75% • Assessed flu surge tools and reviewed surge capacity loads on population impact, staffing needs, and hospital admission rates in an event of a Pandemic Flu Show less

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  Mayo clinic health system in eau claire

  Jul 2007 - Dec 2010

  • Directed all operational, fiscal management, clinical quality, service, environment of care/safety, risk management and human resources functions of Cardiology and Cardiovascular Surgery services • Led a staff of 96, including four supervisors and twelve advanced clinical practitioners, towards meeting organizational and departmental mission, vision and goals • Developed and administered Cardiology and Cardiovascular Surgery operational budgets with gross revenue of $52 million; supported cardiovascular service line (gross revenue $152 million) • Developed and implemented strategic plans and outreach programs that integrated, supported, and grew cardiovascular services throughout the Luther Midelfort system and Mayo Clinic enterprise Show less • Conducted a comprehensive study with three entities within Mayo Health System to develop long term strategic plan to improve Mayo Health System’s competitiveness in Northwestern Wisconsin • Compiled Market Analysis for more than 90 directors and supervisors in the organization to ensure provision of market-driven, competitive wages. Presented necessary adjustments to the Compensation Committee • Assisted VP and Pharmacy Director in developing a new centralized anticoagulation program. Maintained task list and timeline, insuring that all tasks are progressing in a prompt manner • Participated in various activities and teams related to process management and application for the Malcolm Baldrige National Quality Award• Acquired LEAN process improvement certification and led process improvement projects Show less

  • Director - Cardiac Center

    May 2008 - Dec 2010

  • Administrative Fellow

    Jul 2007 - May 2008
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  Aurora health care

  Feb 2011 - Apr 2014

  Director of practice operations - cardiovascular services

  • In partnership with Department Administrator, directed all operational, fiscal management, clinical quality, service, risk management and human resources functions of Vascular and Cardiology medical practices• Supported 65 physicians and led 176 staff towards meeting organizational and departmental mission, vision and goals • Prepare and administer ACS operational budget with gross revenue of $175 million; collaborate extensively with other administrative and medical leaders to manage cardiovascular services throughout the organization (gross revenue $950 million) • Oversee Fellowship training and continued medical education conference within ACS. Support cardiovascular research activities involving ACS medical staff • Increased Press Ganey overall patient satisfaction scores from 38th percentile in December 2010 to 65the percentile in December 2013 with ACS Show less

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  University of chicago medicine

  Apr 2014 - Nov 2015

  Executive director - heart & vascular center

  • In partnership with physician executives, responsible for overall planning, organizing and direction of the clinical and administrative activities related to the ambulatory, procedural, inpatient and post-acute care of all Heart and Vascular services. Service line includes 50 physicians, 400 employees, and budget of $180 million (Total Revenue of $370 million)• Developed a Heart and Vascular Center with multidisciplinary physician alignment of clinical sub-specialties to coordinate world class delivery of patient care based on the latest research and treatment applications• Developed and implemented strategic plans and outreach programs that integrate, support and grow heart and vascular programs throughout service area• Improved outcomes through quality and process-improvement activities. First year results include:o 17% increase in new patients visits within the Heart and Vascular Centero 25% improvement in 1-year survival of heart transplant patients o 11% increase in patient-experience survey score in cardiovascular procedural areas. Cardiovascular clinics meeting stretch goals in patient experience.o 12% overall financial improvement across all heart and vascular programs (contributing additional $20 million to the net revenue)o 50% reduction in heart failure readmission and 16% reduction in overall readmissions Show less

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  Endeavor health

  Jan 2016 - Dec 2018

  Assistant vice president

  Assistant VP of Medical Group Operations and the Cardiovalscular Institute

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  Gillette children's specialty healthcare

  Feb 2019 - now

  • Vice President - Integrated Care Services

    Apr 2021 - now

  • Assistant Vice President - Integrated Care Services

    Feb 2019 - Apr 2021