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Andy Pham

IT Consultant

383 followers

Oslo, Oslo, Norway

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Timeline
About me
Release Manager at Sykehuspartner HF
Education
- University of Oslo
  2006 - 2008
  MASTER of Informatics (MSc) Industrial System Development with focus on ITIL and Project Management
- University of Oslo
  2002 - 2006
  Bachelor of Science The degree includes Software Engineering, Object-Oriented Programming, Project Management
Experience
- Ministry of Foreign Affairs, Norway
  Jan 2008 - Jan 2008
  IT Consultant
  Helped the internal users with all of their IT problems
- Steria
  Aug 2010 - Aug 2014
  Departement - Infrastructure: working with ITIL, BMC Remedy, HP Service Manager Departement - Infrastructure: working with ITIL, BMC Remedy, HP Service Manager
  - Infrastructure Engineer
    Aug 2010 - Aug 2014
  - Trainee Infrastructure Engineer
    Aug 2010 - Jul 2011
- Forsvarets Logistikkorganisasjon/luft Driftsdivisjonen
  Dec 2010 - Apr 2011
  Test Engineer
  Tested new systems
- DnBNOR Bank ASA
  Apr 2011 - Aug 2011
  Change Management
  Managed all the Change Requests
- Jernbaneverket
  Oct 2011 - Nov 2012
  IT Consultant
- Sykehuspartner
  Nov 2012 - Apr 2014
  Working with Change Management. Tools: HP Service Manager 9.0.
  - Coordinator
    Jun 2013 - Apr 2014
  - Senior Consultant
    Nov 2012 - Jun 2013
- Sykehuspartner HF
  Aug 2014 - now
  Release Project Manager
Licenses & Certifications
- ITIL® Foundation Certificate in IT Service Management
  PeopleCert
  Oct 2022
- BMC Remedy AR System 7.5 Certification
  BMC Software
  Aug 2011
- ITIL® V3 Foundation 2011 Edition
  Sopra Steria
  Jun 2012