SAPNA SUMOD

Experience

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  LUNAR EXPORTS PRIVATE LIMITED

  Apr 1998 - May 2007

  Accountant
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  ISOFT

  May 2007 - Apr 2011

  Technical Writer

  Responsibilities: • Worked as ‘Technical Writer’ in the Documentation Team for Product and Release Documentation.• Document User Guides, Online Help, Configuration Guides, Datasheets, Trouble Shooting Guide, Product Functional Description Document, Release Notes and Functional Workflows for the product Enterprise Management (EM).• Check the functionality and grammar in User Guides.• Knowledge Transfer of the product to team members and newcomers.• Interact with SMEs to receive product information for quality documentation.Career Achievements • Worked in agile (SCRUM) methodology from the Documentation Team for various projects.• Given ownership to handle various document types for 9 modules at a time.• Appreciated by Managers as an excellent Technical Writer.• Worked in Beta Testing team – Attained training from Australia through 20 Bombgar sessions. The quality analyst is impressed by my findings in the application.Projects:1. Completed On-Line Help material.2. Completed Configuration Document.3. Writing and editing User Guides for new modules.4. Enhancement of the content in the existing modules.5. Worked on Flowcharts for the workflow documentation.6. Worked on Datasheets documents.7. Worked on Trouble Shooting documents.8. Worked on Product Function Description documents.9. Handling 9 modules at a time for all the above mentioned different type of documents such as Radiology (RD), Application Masters (AM), System Manager (SM), Dietary Services (DS), Linen Control (LC), Outpatient Management (OP), Appointment Scheduling (OA), Accident & Emergency (AE) and Accounts Receivable (AR).Work Experience – 4 Years Show less

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  CHR Solutions

  Apr 2011 - now

  Documentation Team Lead