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Mariana Ivanova

Mariana Ivanova

Front Office Manager

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location of Mariana IvanovaBulgaria

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  • Timeline

  • About me

    Experienced leader in people management and business operations

  • Education

    • 22 nd High School Georgi Rakovski

      1989 - 1992
      High School Diploma Humanities/Humanistic Studies

    • Faculty of Public Health, Medical University - Sofia

      2016 - 2018
      Master's degree Health/Health Care Administration/Management

    • Sofia University St. Kliment Ohridski

      1994 - 1998
      Master's degree HISTORY

  • Experience

    • Hilton

      Mar 2009 - Feb 2013
      Front Office Manager

    • Wyndham Hotels & Resorts

      Feb 2013 - Jun 2015
      Room Division Manager

    • Acibadem City Clinic

      Jun 2015 - Feb 2019
      Manager Patient Experience- Head office

    • Sense Hotel Sofia

      Sept 2019 - Jan 2020
      Guest Experience Manager

    • Blocks Rehabilitation and Residential Services

      Jan 2020 - Jan 2023
      Director Of Operations

    • Hilton Sofia

      Jan 2024 - Mar 2025
      Groups, Conference and Events Manager

    • Delirium Exclusive

      Mar 2025 - now
      Operations Manager

  • Licenses & Certifications

    • Training Certification Worshop

      Istanbul
      Jan 2012

    • Proactive Leadership PAL Training

      Athenee Palace Hilton Bucharest
      Mar 2011

    • Intermediate Front Desk Management

      Hilton Brussels City
      Jun 2006

    • Revenue Maximization Claviga Training

      Rome
      Sept 2003

    • Hilton University

      OnLine Training
      Mar 2002

    • Patient Experience Leaders Forum

      Cleveland Clinic
      Jul 2015

    • Train the Trainer

      Hilton Istanbul Maslak
      Apr 2004