Nam Tiêu

Experience

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  California Fitness & Yoga

  Mar 2015 - Feb 2016

  Front Desk Receptionist

  Main responsibilities:- Check in for members- Receive complains and solve problems- Support sale consultants to compose contract- Supervise the operation and facilities of the club

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  ACB - Asia Commercial Bank

  Jan 2017 - Apr 2020

  Relationship Officer

  - Seek and contact to sell products and services as well as develop potential customers and new customers.- Manage the list of customers assigned to take care of their issues by maintaining regular contact with customers.- Coordinate with other departments to implement programs of customer care and cross-selling of products.- Make report and submit policy of granting credit for customers.- Gather customer's finance documents, guide customers to the credit granting process.- Carry out procedures for signing and notarizing security contracts according to regulations.- Post-credit management: debt collection, debt reminder, post-loan inspection, management of collaterals, maintaining relationships with customers and other credit-related content. Show less

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  Shinhanbank Viet nam

  Oct 2020 - Oct 2021

  Relationship Manager

  Coporate relationship manager - senior officer

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  Techcombank (TCB)

  Oct 2021 - Apr 2022

  Priotity Relationship Manager

  - Manage and take care of the assigned priority customer list & effectively evaluate the customer portfolio.- Managing customer information and taking care of priority customer lists by answering/storing customer feedback, requests... Introduce and communicate product and service policies, procedures and professional requirements as prescribed by Techcombank.- Understanding and analyzing customer needs, giving appropriate advice during face-to-face meetings / phone calls to customer care, providing customers with appropriate financial and nonfinancial solutions with customer needs.- Developing the assigned customer portfolio to achieve the target from time to time such as searching, expanding and developing the customer network; increase transaction volume of customers in order to maximize profits for the bank.- Searching for business opportunities in the portfolio of customers allocated to care, subject to the following criteria: Deposits, credit cards, Insurance, Bonds,Fund, Loans...- Directly receive and execute customer transaction requests, cooperate with relevant departments and Coordinate with relevant departments to provide services and products to priority customers in order to achieve assigned business targets. Show less

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  Ngân hàng TMCP Hàng Hải

  Apr 2022 - now

  FDI Relationship Manager