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William Musyoki

William Musyoki

IT Support Technician

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location of William MusyokiMombasa County, Kenya

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  • Timeline

  • About me

    ICT officer

  • Education

    • Matinyani secondary school

      2006 - 2009
      High School KCSE B

      Activities and Societies: Football

    • Jomo Kenyatta University of Agriculture and Technology

      2011 - 2014
      Bachelor’s Degree ICT

      Activities and Societies: Football

  • Experience

    • Kenya Ports Authority

      Jan 2013 - Apr 2013
      IT Support Technician

      January to March 2014: Kenya Ports Authority (Internship) Duties• Installation of software and operating system on desktops. Software includes Office 2007, KWATOS, antivirus software etc. • Sap client installation and configuration• Internet, MS Outlook Configuration and troubleshooting.• Performing data backup and restore on desktops and laptops• Installing and configuring Local/Network printers• Pulling of UTP cable• User support on MS office applications and MS outlook• Maintaining company Local Area Network (LAN)• User training on front office applications• Inventory tracking and updating• General hardware maintenance, software/application programs installation • Troubleshooting network and hardware problems• Microsoft Exchange Mail Servers and Active Directory administration Show less

    • ICT Authority

      Sept 2016 - now
      Networking

      September to December 2016: ICT Authority- Digital literacy programme quality inspectorDuties• Data collection and data entry• Network support to the county Digital literacy programme• County representative of ICT authority• Quality inspector in Kwale county schools for DLP• General troubleshooting of IT problems• User support

  • Licenses & Certifications

    • ICDL certificate

    • Certified Public Accountant (CPA)

      Kasneb