Ledley Rich

Experience

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  FM Short Company

  Jun 2001 - Jun 2002

  Property Manager

  Supervised all office and maintenance personnel, scheduling and oversight of all contract in-house work by outside vendors. Ordered all maintenance supplies for on-site work, purchase order system, collection and posting of all monthly rent, including delinquent balances. Planned and implemented all aspects of marketing, including leasing, resident retention, renewal programs and incentives, service request, all maintenance follow up with residents and all aspects of customer service.

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  Hanover Company

  Jun 2002 - Feb 2004

  Property Manager

  Increased occupancy from 84% to 94% on 448 units in 12 months. Supervised 10 employees coordinated all aspects of Property Management, customer service and weekly property inspections. Successfully worked with vendors to ensure quality service and accuracy of invoices while maintaining monthly budget control log. Reported all financial data for monthly and quarterly owner’s reports and monthly variance reports. Approved all leasing applications, employee payroll, worker’s compensation and incident reports according to company policy and end-of-month close out reports. Maintained competitive occupancy and rental rates within current market conditions. Developed and implemented all marketing strategies, preparing annual budget, handling all resident disputes and problem solving. Show less

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  Harbor Group

  Aug 2012 - Feb 2013

  Assistant Manager

  Responsible for collection of all monthly rental income including outstanding delinquencies. Met and exceeded budgeted monthly income for all six months. Inspected all move-outs and processed final statements of deposit. All end of month reports. Daily update of all unit availability. Show, lease and move in prospective residents. Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation. Prepare and deliver all legal notices in accordance with state law and company standards. Initiate all necessary evictions. Strong ability to resolve resident complaints and through professional communication and customer service. Maintains high resident renewal percentage to maintain occupancy and decrease turnover costs. Show less

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  The Tipton Group

  Mar 2013 - Mar 2014

  Senior Leasing Director

  Managed leasing staff of 4, coordinating all resident activities and available resources to accomplish property objectives as set forth by the Property Manager, executing all leases, checking all lease paperwork for accuracy, assist Assistant Manager with paying invoices, and strategizing renewal programs to minimize turnover. Facilitated employee development and training opportunities to promote maximum productivity and position leasing staff for increased responsibilities and job growth.

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  Pace Realty

  Apr 2014 - Feb 2017

  Property Manager

  Awarded Top Performer Manager in 2016Responsible for executing leasing and marketing strategies for downtown market, providing exceptional customer service, maintaining 98% consistent average occupancy for almost 3 years and exceeding budgeted occupancy percentages as well. Manage and resolved any and all resident concerns and complaints to a successful resolution. Procuring bids and completion on building projects such as replacing entire fire system up to code, parking garage repairs, entire roof replacement, annual budget preparation and implementation, minimize expenses while maximizing income, payment of all property invoices, weekly payroll, ensure timely collection of all rents and ancillary income, quarterly employee coaching to ensure all employees maintain a service oriented attitude and professional appearance. Maintained Top Rated property with apartmentratings.com for all three years. Show less

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  CIM Group Inc.

  Feb 2017 - May 2017

  Dual Asset Property Manager

  Daily management of two assets consisting of a total of 178 units, direction of on-site staff, execute leasing and marketing strategies for the Uptown/ West Village area, Customer service, meeting monthly leasing goals to maintain high occupancy before asset sale. Payment of all invoices, working with vendors on property repairs, payroll, monthly accrual and owner’s reports, preparation for both assets to sell including providing all property due diligence items to new buyer.

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  Pace Realty & Property Management

  Jul 2017 - Jul 2018

  New Construction Lease Up
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  Alpha-Barnes Real Estate Services

  Apr 2018 - Apr 2019

  Assistant Manager
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  Berkshire Hathaway HomeServices PenFed Realty

  Jul 2019 - now

  Licensed Realtor