Facundo Ibarra

Experience

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  Telecom Personal Argentina

  Mar 2008 - Sept 2009

  Customer Service Representative

  I rotated between four different roles throughout the month: 1. Reception, where I welcomed clients and directed them to different areas based on their needs. 2. Express customer service, where quick procedures and transactions were handled. 3. Sales, where I sold phone plans and devices to both individual consumers and businesses or institutions. 4. Administrative tasks and claims management, where I typically handled conflict resolution or long-standing, complex procedures. Show less

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  FaxTel Comunicaciones

  Dec 2009 - Dec 2010

  Customer Service Representative

  Customer Service, sales and Administrative tasks. I was also in charge of coordinating the technical service, and occasionally joined the technical team to carry out installations.

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  Technical services company. Rosario - Argentina.

  Jan 2010 - Dec 2019

  Owner of technical services company

  Home technical Service, Institutions and companies. Customer Service, after-sales managment.

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  Monita Hostels - Buenos Aires, Argentina

  Sept 2019 - Dec 2023

  Bilingual Receptionist

  Reception, Customer Service and Sales.Management and Revenue. I was in charge of welcoming the guests, and giving them a warm welcome, making them feel comfortable and safe after a long trip and in a new and unknown place. I was also in charge of solving any conflict that might arise related to the service.Also organization of rooms and beds. Advise and provide tourist information.