Anna Howard

Experience

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  Sunglass Hut

  Jun 2014 - Aug 2014

  Sales Associate

  • Established relationships and rapport with customers which resulted in repeat clients• Maintained selling floor presentation and restocked merchandise as needed• Provided quality customer service by handling questions, complaints, and technical support• Properly handled credit card transactions, cash and deposits • Exceeded monthly sales goals

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  Architectural Builders Supply, Inc.

  May 2015 - Dec 2018

  Office Manager

  • Manage and organize personal and vendor files• Track orders and follow through with customers• Adhere to loss prevention, inventory control, and compliance procedures• Make bank deposits weekly • Supply auditors with monthly reports• Maintaining online videos and images for company's website• Providing a clean and enjoyable work environment• Organizing, arranging, and coordinating work meetings• Handling external and internal communication

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  Wood, Buckel & Carmichael

  Dec 2018 - Dec 2019

  Office Manager

  • Manage accounts payable and accounts receivable• Works with various practice groups on special projects• Directs calls, emails, and provides follow-up responses• Respond to client’s needs and work to maintain client satisfaction• Coordinate and track all marketing activities• Manage supply orders, vendors, and certificates of insurance• Manage, scan, and electronically file highly sensitive client information• Effectively manage daily calendars, including coordinating meetings and appointments and proactively addressing any conflicts that arise Show less

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  Architectural Builders Supply, Inc.

  Jan 2020 - now

  Human Resources Director

  • Developing effective training programs• Effectively structure benefits programs to attract and retain top talent• Making informed business decisions based on data and statistics• Utilizing technology to enhance and measure the results of human resources programs• Leveraging advanced knowledge and skills to succeed as a HR director• Recruits, interviews, hires, and trains new staff in the department• Oversees the daily workflow of the department• Provides constructive and timely performance evaluations• Handles discipline and termination of employees in accordance with company policy Show less