Experience

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  Zomato

  Nov 2015 - Jun 2017

  Account manager- logistics & operations

  Handling P1, P2 and P3 Merchants having total capacity of 18,000+ Restaurant/Clients Responsible for providing A2Z Requests, Action and Solutions. Witnessed of Zomato Piggy Bank and Zomato Takeaway Project. Well experienced in Team and Productivity Management on Zendesk and Helpscout within shortest TAT SALT, Daily Rejections and New Launch Cities

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  Milkbasket

  Jul 2017 - Sept 2019

  Operations - warehouse and supply chain

  Resolving problems concerning transportation, logistics systems, imports or exports, or customer issues. Resolving customer complaints or problems.Maintaining metrics, reports, process documentation, customer service logs, or training. Maintaining operational records. Supervising the work of logistics specialists, planners, or schedulers & employees.Directing inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Directing warehouse organization operations, project, or services. Managing or coordinating comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.Analyzing financial records to improve efficiency. Participating in carrier management processes, such as selection, qualification, or performance evaluation. Directing distribution center and warehouse operations to ensure achievement of cost, productivity, accuracy, or timeliness objectives and organizational operations, projects, or services. Show less

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  Euler motors

  Oct 2019 - Feb 2021

  Cluster head

  >Responsible for the overall P/L and operational metrics of the hubs.>Managing team of Managers/Team leaders and Field Executives.>Responsible for FE planning and availability of vehicle as per client requirement, maintaining OTD , cash management, vehicle inspection, document inspection.>Developing new processes and providing inputs so that the inefficiencies in the system can be removed.>Planning and execution initiatives to optimize cost and efficiencies in the network >Establishing SOPs to ensure that standardized processes are created and implemented across all locations.>Planning and Strategies execution for Growth. Show less

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  Oye! rickshaw

  Mar 2021 - Dec 2022

  Supply ops manager- client growth

  > Client success Initiatives.> Managing team of Managers/Team leaders and Field Executives.> Working on new Strategies to increase the efficiency of Quality.> Establishing and developing new SOPs to ensure that standardized processes are created and implemented across all locations for Client satisfaction.> Working on Supply chain Metrics.

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  Magenta mobility

  Apr 2023 - now

  Building Magenta- Delhi > Expansion & Growth.> New initiatives and Launch> Strategy & Ops

  • Regional Operations Manager

    Dec 2022 - now

  • Growth Manager- Mobility

    Apr 2023 - Oct 2023
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  Bolt91 by blue bolt electric

  Oct 2023 - now

  Sr. vice president