Experience

• 

  Alghanim industries

  Jul 1999 - Jul 2018

  In charge of the supply chain for Xerox Division in addition to my responsibilities in the area of Lean Six Sigma training & projects. In charge of business process development , quality management training and ISO Accreditation for IMS 9001 & 14001 In Charge of all field activities related to customer service for Xerox Kuwait ; managing technical service team (field & workshop) plus post sales annuity team , reporting to Service Operation Manager . Supervision of service team of 5 engineers ; offering them technical support when needed . Reporting to Service Manager

  • Manager - Supply Chain & Quality

    Mar 2016 - Jul 2018

  • Senior Supervisor - Quality & Business Process Development

    Dec 2014 - Mar 2016

  • Senior Service Supervisor

    Nov 2010 - Dec 2014

  • Field Service Supervisror

    Jul 1999 - Nov 2010
• 

  Xerox kuwait

  Nov 2010 - Jan 2013

  Gdo services - mps in charge

  In charge of GDO services @ Alghanim, MPS implementation

• 

  Alghanim industries - xerox kuwait

  Jul 2018 - now

  Managing Xerox Service in Kuwait

  • Service Operations Manager

    Jan 2022 - now

  • Service Delivery Manager

    Jul 2018 - Jan 2022