Mayur M.

Experience

• 

  Siemens

  Aug 2009 - Jul 2011

  System Engineer

  Application Packaging using wise package studio 6.1 and VB scripting, Batch Scripting, Microsoft windows installer(windows XP and windows 7), VB 6.0, Active directory, Analysis and Preparing Documents/Cases project specific.

• 

  Atos IT Solutions and Services A/S

  Jul 2011 - Nov 2011

  System Engineer

  Application Packaging using wise package studio 6.1 and VB scripting, Batch Scripting, Microsoft windows installer(windows XP and windows 7), VB 6.0, Active directory, Analysis and Preparing Documents/Cases project specific.

• 

  Saint-Gobain

  Dec 2011 - Aug 2017

  • Experience of enterprise level infrastructure engineering and operations, with a focus on team management, incident management, Office Productivity as well as broad understanding of Windows platform(Windows 10,Windows servers 2008/12/16) , Citrix/VDI/SCCM(2007 & 2012)/Scripting(Powershell,VB), Report creation for SCCM/Citrix environment using SQL + powershell technologies(SQL Reporting Services).Application packaging using installshield/Adminstudio/wise package , creating software packaged scripts using powershell, Visual Basic 2016 , VB script and HTA.Active Directory,GPO(Group policy objects),PC backup solution(Druva Insync),Cloud Printing(SafeQ).Proven record of working with End User Computing environment such service desk, service management tools, end user experience/change, knowledge ,request and incident management. Establishing and maintaining positive relationships with country based teams and business IT people.• Experience in managing operational relationships in a managed service engagement.• Managing and leading people.(Mentoring, conducting training)• Experience in developing and delivering IT services in complex enterprises required.• Experience with key project roles on enterprise development projects.• Technical Consultation for SCCM(2007/2012) at L2/L3 level preparing training plan & delivering trainings.• Following and implementing IT service management principles and practices and able to provide guidance to others (including vendors) how to apply.• Following and applying PRINCE2 PRACTITIONER and Agile principles and practices for the projects.• Analyzing and solving complex business problems and present recommendations to senior management effectively. Implementing and internalize change to support continuous process improvement quickly through change management process.• Define, shape, and drive continuous support improvements while effectively collaborating strategically with others with little supervision. Show less

  • Technical leader

    Aug 2015 - Aug 2017

  • Technical leader

    Dec 2011 - Aug 2015
• 

  LTI - Larsen & Toubro Infotech

  Dec 2017 - Dec 2018

  Team Leader

  1) Level 3 Problem & Incident management/resolution for technologies associated to SCCM, WSUS, APPV, SUP, Windows 10 image deployment using MDT and SCCM task sequence. Configuring and installing of Windows 10 security products like AppLocker, Bit locker, Credential guard and Device guard. Configuration and installation of End point protection software for Windows Server and TRAPS (Palo Alto) antivirus for workstations.System Center Configuration Manager (SCCM)• Designing and Implementing Configuration Manager in new environments• Migration, Implementation/Upgrading with SCCM 2012/Current Branch• Deployment Toolkit (MDT)• Deployment of Windows 10 (Using MDT/Task Sequence/ADK/3rd Party tools)2) Performing different kind of studies (Mini-expertise, Simple Study, standard technical study, Complex technical study) associated to different units of work as requested.3) Communication with stakeholders relative to the solution evolution.4) Engineering and evolution.5) Participating in Weekly technical committees meetings.6) Creating Monthly report for committees. Show less

• 

  Mphasis

  Feb 2019 - Dec 2021

  Sr Principal Infrastr Engg - Mphasis, MECM(SCCM), Windows 10

  Involved in designing, describing, and managing the solution engineering teams and projects in relation to specific business problems for Microsoft 365 technologies which includes SCCM, windows 10 management, PowerShell scripting, MS Intune, Autopilot, Windows Virtual Desktop(WVD), orchestrator, DevOps. In charge of leading the practice and introducing the overall technical vision for a particular solution .Developing migration plans for transitioning from SCCM to Intune or vice versa. Executing migration activities with minimal impact on end-users and business operations. Ensuring data integrity and security during migration processes.Oversee patch management processes for both SCCM and Intune. Coordinating and execute software deployments through SCCM and Intune. Troubleshoot and resolve deployment issues promptly.Packaging applications for deployment using SCCM and Intune. Developing and maintain scripts to automate deployment tasks. Ensuring compatibility and compliance of applications with SCCM and Intune standards.Creating and maintaining detailed documentation for SCCM and Intune configurations. Generating reports on system performance, deployment status, and compliance. Providing regular updates and insights to stakeholders. Show less

• 

  Hexaware Technologies

  Jan 2022 - Apr 2023

  Solutions Architect

  • Responsible for the domain architecture of the Workplace environment.• Involved in defining the technology standards and future state for Workplace products.• Creation and maintenance of reference architectures, building blocks, standards relating to Workplace for VDI (Azure Virtual Desktop, Windows 365), Microsoft endpoint infrastructure (Microsoft Endpoint Manager (Intune)/Microsoft Endpoint Configuration Manager (SCCM)), Windows operating systems (Windows 10/11), and other workplace products.• Supervise the implementations of solutions - in accordance with the design.• Acting as cooperation between the various tribes and squads.• Involved in operational, tactical and strategic levels with E2E accountability of the WPS Services delivered across multiple external and internal parties.• Responsible for designing the service and making sure our customers stay satisfied. This includes gathering and describing customer requirements, refining epics and features, active internal stakeholder management, and manage the contractual obligations of the sourced services and the way of working of company/project.• Creation and maintenance of reference architectures/roadmaps: design directives, standards and solution building blocks.• Collaborate with the Enterprise/Solution Architects and other stakeholders to develop the service strategy and roadmap.• Liaise with the enterprise architecture to assure the overall fit & integration, act as a solution architect for the Workplace services within projects and programs.• Maintenance of design documents within the domain – assure completeness and integrity.• Perform Research on new Workplace innovations, including delivering proof of concepts.• Lead technical discussions with clients that drive decisions and implementations.• Ability to visualize, articulate, and solving complex problems. Show less

• 

  Atos IT Solutions and Services A/S

  May 2023 - now

  Solutions Architect

  - Responsible to build & implement the solution within the designed architecture. starting from validating and/or gathering requirements (due diligence) from the business stakeholders. - Service handover to operations team. Involve in creation of High level design, Low level design, Build installation guide, Standard Operating procedure documents.- Creating service solution architecture and service design based on modern Enterprise Mobility Management solutions (AirWatch/Workspace One, Microsoft Intune, MECM(SCCM) Jamf Pro) - Preparing commercials for hosting and licensing costs that can influence the solution. - Worked on Scaling of employees as well as geographies ranging from complex to medium.- Developing migration plans for transitioning from SCCM to Intune or vice versa. Executing migration activities with minimal impact on end-users and business operations. Ensuring data integrity and security during migration processes.- Oversee patch management processes for both SCCM and Intune. Coordinating and execute software deployments through SCCM and Intune. Troubleshoot and resolve deployment issues promptly.- Packaging applications for deployment using SCCM and Intune. Developing and maintain scripts to automate deployment tasks. Ensuring compatibility and compliance of applications with SCCM and Intune standards.- Creating and maintaining detailed documentation for SCCM and Intune configurations. Generating reports on system performance, deployment status, and compliance. Providing regular updates and insights to stakeholders. Show less