Experience

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  Ihg hotels & resorts

  Sept 2022 - Mar 2023

  Guest service agent

  All Rounder GSA-Implementing Guest Service abilities to manage dynamic check-in procedures and high guest turnover rates.-Manage and create room reservations, rate quotes, and room adjustments in accordance with the guest's needs.-Experienced all shifts and processes, from the morning, and evenings to overnight.-Managing financial reports and conducting night audits-Managing dynamic booking requests from various corporate needs and composing and responding to emails.-Managed and enrolled with membership and loyalty systems in the IHG Systems to ensure guest satisfaction and benefits. Lihat lebih sedikit

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  The elysian boutique villa hotel, seminyak, bali

  Jan 2023 - now

  Management and operations

  - Spearheaded diverse tasks across marketing and management domains, acquiring comprehensive knowledge of the management chain, including operations, and actively participating in meetings to drive strategic decisions.- Played a crucial role in sales and negotiation processes, enhancing client engagement and contributing to revenue growth. Demonstrated agility in adapting to diverse sales scenarios and tailoring negotiation strategies to meet client needs.- Pioneered data management initiatives by inputting and analyzing data for forecasting and journaling, significantly improving the accuracy of future business projections and operational efficiency.- Instrumental in organizing and forecasting major events, utilizing keen analytical skills to anticipate attendee needs and market trends, resulting in highly successful and well-attended events.- Leveraged graphic design expertise to create compelling marketing materials, including posters, which elevated brand visibility and audience engagement through visually appealing and targeted messaging.- Fostered innovation by injecting fresh ideas into marketing strategies, leading to the implementation of novel approaches that enhanced brand reputation and market reach. Lihat lebih sedikit

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  Naked foods

  Apr 2023 - Jan 2023

  Retail health food consultant
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  Anytime fitness

  Sept 2023 - Jan 2024

  Membership consultant
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  Bicarabot

  Mar 2024 - now

  Founder