Experience

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  Office of cultural and academic transitions

  Jan 2012 - Jan 2014

  Intercultural aide

  • Helped students make successful social, cultural and academic transitions to Michigan State University• Managed over 200 students and serve as a resource to international, minority, and freshmen students • Responsible for providing individualized student contact, informing students about campus resources, and implementing an engaged, inclusive, understanding and supportive environment for students to interact across differences• Applied knowledge of identities and intercultural communication to resolve issues, build community and develop authentic relationships• Participated actively in a weekly 2 hour training and development meeting to develop leadership • Coordinated and aid multi-cultural activities throughout the year bringing residents to social events, cultural programs and volunteer opportunities• Facilitated and consult on interpersonal and community conversations by connecting diverse perspectives, ideas, and ways of knowing • Developed a more understanding and inclusive community amongst students of different races, religions, cultures, genders Show less

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  National career group t& d

  Jan 2013 - Jan 2014

  Executive recruiter

  • Developed relationships with 25+ human resource individuals of various companies to gain first hand insights of job openings and candidate qualifications• Performed searches for 10-12 qualified candidates according to relevant job criteria, using computer databases, networking, internet recruiting resources, cold calls and social media; helping fill 2 full-time positions • Conducted research, posted positions, sourced candidates and blogged NCG services; created and maintained the agency’s website as well as LinkedIn page Show less

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  Sparrow health system

  Feb 2014 - May 2014

  Human resources-diversity & inclusion intern

  • Coordinated Human Resources meetings to discuss the implementation of Sparrow’s overall Diversity and Inclusion programs to promote a diverse, culturally competent and respectful workplace to serve over 800 employees• Restructured and updated an Exit Survey excel sheet on a weekly basis to search for any patterns that the company can improve on• Conducted research and analysis of statistical and legal data for programs and PowerPoint presentations that will be presented to the community • Assisted in the update of Sparrow’s Health System Diversity and Inclusion Action Plan which serves as a resource to departments Show less

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  Auto-owners insurance

  Aug 2014 - Jul 2017

  Personal lines underwriter

  • Evaluated, examined and underwrote 40-100 policies a week to provide appropriate risk assessment regarding automobile, personal property and umbrella insurance to ensure in compliance with company and territory standards• Established relationships with 20+ agents, marketing representatives, and co-workers to build a quality book of business by analyzing risk and determining if an exposure is eligible and acceptable • Designed and created a training packet for incoming underwriters to assist in reviewing policies and keeping track of key characteristics of risks. Packet included charts, summaries, and company guidelines• Enhanced comprehensive knowledge of insurance principles, practices, policies and coverages by continuing education provided by the Institutes• Led 6 monthly meetings with team building exercises followed by an employee appreciation project I created • Performed projects such as monthly calendar, new associate welcome and Auto-Owners’ 100 year celebration• Mentored 8 new associates in underwriting skills, organizational management as well as work efficiency and productivity; assisted a team of 22 in understanding company guidelines to produce above average work Show less

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  At&t

  Jun 2018 - Aug 2018

  Leadership development program intern, finance transformation team

  • Used data analytics to transform Excel files into Power BI visualization dashboards for AdCo’s Chief Technology Officer, Chief Data Officer, and Chief Marketing Officer and their business units• Analyzed force, budget, capital, value stream, vendor spend, and other VSEM financial metrics to produce data-powered insights to make effective decisions

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  At&t

  Feb 2019 - now

  · Champion a robust recruiting strategy through exclusive relationships through universities to enhance AT&T's brand presence on campus; fostering a robust talent pipeline within 22 states· Build and maintain relationships with 50+ career services staff, professors, and student groups· Implement strategic recruitment blueprints to increase overall applicants and offers for 10+ development programs by 35%, through sourcing strategies using platforms like Piazza, LinkedIn, Handshake & Ripplematch· Leverage TALEO & Workday (applicant tracking systems) to manage the entire candidate process and ensure compliance with client regulations and hiring practice· Organized and facilitated 80+ recruitment events, including career fairs, information sessions, and networking events to engage potential candidates. Show less • Utilized design thinking to investigate users’ needs and pain points through user interviews to define common problems and brainstorm solutions to meet user needs and requirements, presented prototypes in focus groups and implemented solutions, repeating the process to ensure continuous improvement • Led projects from problem definition to iterative delivery, ensured clear understanding of the insights & kept stakeholders engaged till favorable outcomes were achieved • Managed project timelines, documentation, reporting of all project decisions and tracked action items Show less • Managed 19 full-time bargained-for Outside Plant Technicians, with manual dispatches to reduce the number of violations and fees for poles with AT&T service, all while conducting monthly safety and quality inspections• Work cross-functionally with other departments, as well as with third party companies to target and tackle monthly pole transfer goals of 500+• Continually resolve obstacles related to pole transfers and pole violations• Ensure compliance with local city/state policies and procedures, as well as any company guidelines and take any disciplinary action Show less

  • Lead College Recruiting Manager

    Dec 2021 - now

  • Senior Project Program Manager - Global HR Services

    Jun 2021 - Dec 2021

  • Lead Consultant - Emerging Technology

    Sept 2020 - Jun 2021

  • Implementation Lead for Wireless Marketing Cross-Sell Acceleration Team

    Jan 2020 - Sept 2020

  • Manager of Construction & Engineering

    Feb 2019 - Dec 2019