David Bertrand

Experience

• 

  Superclub Videotron

  Jan 2002 - Jan 2007

  Clerk

  Duties involved taking orders and stock control, generally dealing with customers and organising other assistants. I built a strong positive relationship with customers and staff.

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  Buzz Image

  Jan 2007 - Jan 2009

  IT Technician

  • Installing and configuring computer hardware operating systems and applications;• monitoring and maintaining computer systems and networks;• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• troubleshooting system and network problems and diagnosing and solving hardware or software faults;• replacing parts as required;• providing support, including procedural documentation and relevant reports;• following diagrams and written instructions to repair a fault or set up a system;• supporting the roll-out of new applications;• setting up new users' accounts and profiles and dealing with password issues;• working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time;• rapidly establishing a good working relationship with customers and other professionals;• testing and evaluating new technology;• conducting electrical safety checks on computer equipment;• archive management on LTO Tape;• management of security systems. Show less

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  Vision Globale

  Jan 2009 - Nov 2010

  IT Technician

  • Installing and configuring computer hardware operating systems and applications;• monitoring and maintaining computer systems and networks;• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• troubleshooting system and network problems and diagnosing and solving hardware or software faults;• replacing parts as required;• providing support, including procedural documentation and relevant reports;• following diagrams and written instructions to repair a fault or set up a system;• supporting the roll-out of new applications;• setting up new users' accounts and profiles and dealing with password issues;• working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time;• rapidly establishing a good working relationship with customers and other professionals;• testing and evaluating new technology;• conducting electrical safety checks on computer equipment;• archive management on LTO Tape;• management of security systems. Show less

• 

  TVA Acces Inc.

  Feb 2011 - Jan 2016

  IT Technical Support Officer

  • Installing and configuring computer hardware operating systems and applications;• monitoring and maintaining computer systems and networks;• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• troubleshooting system and network problems and diagnosing and solving hardware or software faults;• replacing parts as required;• providing support, including procedural documentation and relevant reports;• following diagrams and written instructions to repair a fault or set up a system;• supporting the roll-out of new applications;• setting up new users' accounts and profiles and dealing with password issues;• working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time;• rapidly establishing a good working relationship with customers and other professionals;• testing and evaluating new technology;• conducting electrical safety checks on computer equipment;• making or editing technical plan for new hardware in technical rooms;• installing, configuring and maintaining technical rooms;• Reference monitor calibration. Show less

• 

  Ski Bromont

  Jan 2012 - Apr 2015

  Snowboard Instructor

  • Mainly teaching, from beginner to advanced snowboarder how to ride.

• 

  TVA Sports

  May 2015 - Jun 2017

  C-Cast Operator

  Install and configure the C-Cast Server during hockey games of the Canadian of Montreal and the Stanley Cup Final. The C-Cast Server is used to send video feed from the EVS to be used by "TVA Sports Hockey" mobile apps to access different cameras angles.

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  MELS

  Jan 2016 - May 2022

  • Installing and configuring computer hardware operating systems and applications;• monitoring and maintaining computer systems and networks;• talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;• troubleshooting system and network problems and diagnosing and solving hardware or software faults;• replacing parts as required;• providing support, including procedural documentation and relevant reports;• following diagrams and written instructions to repair a fault or set up a system;• supporting the roll-out of new applications;• setting up new users' accounts and profiles and dealing with password issues;• working continuously on a task until completion (or referral to third parties, if appropriate);• prioritising and managing many open cases at one time;• rapidly establishing a good working relationship with customers and other professionals;• testing and evaluating new technology;• conducting electrical safety checks on computer equipment;• making or editing technical plan for new hardware in technical rooms;• installing, configuring and maintaining technical rooms;• Reference monitor calibration. Show less

  • System Administrator, Level 2

    Jan 2017 - May 2022

  • IT Technical Support Officer

    Jan 2016 - Jan 2017
• 

  Rodeo FX

  May 2022 - Aug 2024

  System Administrator

  • Prendre en charge le déploiement, le bon fonctionnement et la maintenance des systèmes de montage (Autodesk Flame, Resolve, Avid Media Composer).• Optimiser les processus d’installation des logiciels nécessaires aux systèmes utilisés.• Assurer la gestion et la maintenance des infrastructures informatiques des départements publicitaires et des services sonores.• Mettre en place des systèmes de gestion pour simplifier, automatiser et maintenir à jour les postes de travail et les serveurs (Dell OpenManage, Manage Engine). Show less

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  Raynault VFX

  Aug 2024 - now

  Administrateur système

  • Administrer et optimiser les serveurs de production pour garantir leur performance et leur sécurité.• Gérer et maintenir les stations de travail afin d’assurer une performance optimale et une configuration adéquate pour les besoins spécifiques des utilisateurs.• Fournir un soutien technique aux utilisateurs.• Assurer l’administration et la surveillance du réseau, incluant la gestion de la sécurité, la configuration des équipements et l’optimisation des performances réseau.