Arqam Shahid

Experience

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  Schoolkart Technologies Pvt. Ltd.

  Mar 2017 - Jul 2017

  Sales and Operations Intern

  ▪Worked with a team of 10 intern to drive sales and support in the newly established sales and operation team for Lucknow.▪ Actively involved in all the BTL activity happening across the city.▪ Responsible for Increasing the adoption rate of online shopping while interacting with parents at events organised at various branches of city Montessori school, Lucknow▪ Worked with the operation team and managed the various dispatch point at vendor locations▪ Ensured Customer's grievances are handled and solved as a priority. Show less

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  Rehabars Industries

  Aug 2018 - Jan 2020

  Founder

  Launched a Hair Oil product which specialized in hair fall reduction, increase in hair volume and growth. Project Management comprising of various components such as sourcing of materials, thirdparty vendors for packaging, production etc. Responsible for overall Business Development and Marketing of the product Generating new leads by attending networking events and exhibitions Performing quality checks at regular intervals with all parties involved Maintaining Goodwill with existing customers and constantly working on improving the productbased on the feedback being received Created Goodwill with existing customers and constantly working on improving the productbased on the feedback being received Created a website to showcase the product offering and its benefits. Launched an e-commerce feature on the website for customers to be able to purchase theproducts online Concise Target marketing was conducted via Facebook Pixel & Google AdWords Regularly monitored the website by using Google tools to understand the customer behavior,trend, age group etc. This helped in identifying potential customers and creating a pipeline forsales Managing Quality assurance program, supervising, hiring, and training other employees,monitoring existing processes and analyzing their effectiveness (within and outside theorganization); and creating strategies to improve productivity and efficiency Show less

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  BYJU'S (Think & Learn Pvt. Ltd.)

  Jan 2020 - Jul 2020

  Business Development Associate

   Data Analysis:▪Leveraged data analysis to identify potential leads through LeadSquared CRM, optimizing the conversion process.▪Analyzed user activity patterns on the app to determine sales readiness, enhancing video call and home visit conversions.▪Applied data-driven insights to streamline customer retention strategies, boosting sales productivity.▪Utilized dashboard analytics to track and assess the sales pipeline, facilitating well-informed decision-making.▪Regularly employed data-driven insights to grind leads and achieve successful sales conversions. Sales Optimization:▪Utilized data analysis techniques to enhance lead conversion processes and achieve sales targets.▪Leveraged insights to optimize customer interactions and increase sales readiness. Business Intelligence:▪Translated data insights into actionable strategies, contributing to enhanced sales and customer retention efforts. CRM Expertise:▪Proficient in utilizing LeadSquared CRM for lead management and conversion optimization. Performance Recognition:▪Recognized for exceptional performance promoted to Senior BDA within 5 months.Effective Communication:▪Showcased exceptional communication skills through crafting and publishing an outstanding customer conversation on YouTube, reaching over 2.80 lakh viewers.▪Demonstrated ability to navigate conversations effectively, identifying customer needs and resolving problems to secure sales. Problem Solving:▪Applied data analysis techniques to discern customer needs and identify potential pain points, resulting in successful sales conversions. Strategic Insights:▪Used data-driven insights to provide strategic recommendations for improving customer engagement and sales conversion.▪Crafted an exceptional customer conversation and published it on YouTube, garnering the attention of over 2.80 lakh viewers.Youtube : https://youtu.be/zBSngD7Z_TU Show less

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  YouTube

  Aug 2020 - now

  Content Creator

   Leveraged advanced data analysis tools such as YouTube Studio, VidIQ, and Google Trends to optimize content strategy for channel nawabsahab360 | thebigwig | Bwoketech. Utilized YouTube Studio's analytics to assess video performance, engagement metrics, and viewer demographics, contributing to informed content decisions. Employed VidIQ to conduct keyword research, analyze competitors' content, and identify opportunities for growth and engagement. Leveraged Google Trends to monitor and incorporate trending topics and keywords into video titles and descriptions, enhancing content visibility. Translated data insights into actionable content strategies. Demonstrated expertise in data visualization by creating visually appealing reports to communicate key performance indicators to team members. Achieved 2.80 lakhs view through data-driven content optimization. Consistently analyzed and iterated on content strategies, showcasing a continuous improvement mindset based on data-driven insights. Show less

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  The Big Wig

  Dec 2020 - now

  Founder

  Launched and managed a startup specializing in providing hair wigs and toupee utilizing data analysis for strategic decision-making.Employed data-driven strategies to target niche markets through YouTube, Salon collaborations, website, and home visits.Utilized Google Ads (search and video) to enhance product visibility and reach.Analyzed trends, customer viewpoints, and engagement data to optimize YouTube channel performance.Actively engaged with feedback to refine business strategies.Leveraged Google Business Profile for online presence and created a professional website.Managed payment transactions using Razorpay and streamlined delivery via Shiprocket.Utilized YouTube Studio to track and analyze audience engagement and video performance. Show less