Experience

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  Bankmed

  Jun 2013 - Jul 2013

  Trainee

  • Educated customers on the bank’s product options and technology issues and provided solutions to their requirements

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  Morgan international

  Jul 2014 - Jul 2014

  Trainee

  • Collected and analyzed data on customer demographics, preferences, and needs to identify potential markets and factors affecting service demand

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  Kurban group

  Jun 2015 - Sept 2015

  Marketing intern

  • Conducted research on consumer opinions and marketing strategies, collaborated with marketing professionals, statisticians, and other professionals• Gathered data on competitors and analyzed their prices, sales, and method of marketing and distribution• Monitored the social media platforms

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  Bbac bank

  Feb 2016 - Nov 2020

  Customer service representative

  • Obtained and processed information required for the provision of services, such as opening accounts (over 1000+ bank accounts) and savings plans• Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints• Investigated and corrected errors upon customers' request, according to customer and bank records • Promoted bank’s various products and services and helped the customers make the right choice according to their budget• Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken Show less

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  Naseer & suleiman group

  Mar 2021 - Dec 2021

  Marketing associate

  • Developed, coordinated, and evaluated the marketing strategy, based on knowledge of establishment objectives, market characteristics, cost and markup • Planned and prepared the advertising, communication campaigns, exhibitions and promotional events • Conducted market research and analysis to evaluate trends, brand awareness, and competition ventures• Monitored the social media platforms and addressed clients’ queries• Communicated and collaborated with merchants, bloggers, and online editors• Worked collectively with cross-functional departments on all internal and external communications Show less

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  Finland eye center

  Jan 2022 - Feb 2025

  • Planning and preparing the advertising, communication campaigns, exhibitions and promotional events • Coordinating with marketing agency to create advertising material• Monitoring social media platforms, addressing clients’ queries, and analyzing insights• Communicating and collaborating with merchants, bloggers, and online editors• Monitoring competitors’ marketing activities and conducting market research• Working collectively with cross-functional departments on all internal and external communications Show less

  • Marketing Manager

    Feb 2024 - Feb 2025

  • Marketing Associate

    Jan 2022 - Feb 2024
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  Omran group om

  Feb 2025 - now

  Sales consultant