Experience

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  Entreprenuers financial centre

  Feb 2014 - Apr 2017

  I.t officer

   Carrying out network cabling installations and configurations. Troubleshooting network connectivity of both the LAN and WAN. Carrying out network maintenance plans to ensure network service availability Carrying out repairs on computers, laptops and printers System administration of both end user PCs and Servers. Creating user accounts using Active Directory and disabling of expired user accounts. Creating and troubleshooting of internal email accounts using 2013 exchange server. Ensuring computers interconnect seamlessly with diverse systems such as file servers, management server and exchange server. Show less

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  Center for infectious disease research in zambia (cidrz)

  Apr 2017 - Apr 2019

  Assistant data technical support officer

  >Ensure weekly reports are submitted on time as required; develop standard operating procedures for technical and general data usage operations.>Run data extractions for programmatic and research purposes.>Overall data and database versioning and management; take part in departmental planning activities. >Mentor and lead Data Coordinators, District Data Coordinators and Data Associates in providing IT technical support to health facilities and efficient use of data collection tools.>Maintain up-to-date inventory of all equipment and software including backups of all software and licenses.>Maintain & monitor a log of backups and ensure that there is appropriate business continuity & information security, including provision of site back-up media at agreed schedules>Maintain and monitor the helpdesk system.>Design and development of data collection tools.>Deploy appropriate software to health facilities as per organizational guidelines and policies.>Deploy, maintain and provide support of IT equipment and local area networks in collaboration with CIDRZ’s ICT department>Support other teams in ensuring that weekly and monthly reports are submitted on time. Show less

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  Examinations council of zambia

  Apr 2019 - now

  Assitant examination officer - processing