Experience

• 

  Debenhams

  Jul 2006 - Oct 2010

  Customer service advisor

  Providing telephone support for sales, wedding gift lists, queries and escalated complaints.In addition I also spent time as a floor manager, providing support and answering enquiries for other customer advisors.

• 

  Cardiff university / prifysgol caerdydd

  Sept 2010 - Apr 2011

  Research assistant

  Placement in Psychological Medicine - Forensic Section.Researching addiction issues in young offenders, contributing to papers and presenting material at conferences such as the International Forensic Services in Mental Health (Barcelona, 2011).

• 

  Q care ltd

  Jul 2012 - Apr 2013

  Community support worker

  Providing domicilliary care to clients within their own homes in a community setting.Included:Medication prompting and administrationPersonal HygieneMeal prep and servingUsing manual handling equipment such as mechanical hoistsClinical interventions such as changing dressingsEnsuring patients safety and comfort at all timesPOVAClearly documenting all activities and reporting concerns

• 

  Cardiff and vale university health board

  Apr 2013 - now

  CMHN for Cardiff North Crisis Resolution and Home Treatment Team Neuropsychiatry Staff Nurse Health board sponsored short course mental health nursing programme Specialist unit providing community care for clients with alcohol dependency. Includes community detox, harm reduction, prescribing and maintenance of relapse prevention medication, conducting physical obs, phlebotomy services (inc. BBV screening), brief interventions, telephone support and signposting to relevant community services. Specialist inpatient detoxification unit for alcohol and drug dependency (inc. substitute prescribing).

  • Community Mental Health Nurse

    Jul 2020 - now

  • Staff Nurse

    Aug 2018 - Jul 2020

  • Student Nurse

    Aug 2016 - Aug 2018

  • Healthcare Support Worker

    Apr 2014 - Aug 2016

  • Healthcare Support Worker

    Apr 2013 - Apr 2014