Brooke Young

Brooke young

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location of Brooke YoungAnn Arbor, Michigan, United States
Phone number of Brooke Young+91 xxxx xxxxx
Followers of Brooke Young205 followers
  • Timeline

    Oct 2000 - Jun 2004

    Office Helper

    Law Offices of Amarnath Gowda
    Jul 2005 - Aug 2006

    Assistant Manager

    Sun Island Tanning, LLC
    Aug 2006 - Dec 2009

    Childcare Provider

    Community Daycare
    Jun 2010 - Jan 2011

    Intern

    BigHouse Marketing
    Mar 2011 - Aug 2014

    Server/Bartender

    Ruby Tuesday
    Apr 2012 - Jan 2013

    Office Superstar

    Fischman Insurance Group
    Jan 2013 - Jun 2013

    Social Media Marketing Coordinator

    Synergetic Marketing Sales
    Jan 2014 - Aug 2014

    Office Superstar

    Fischman Insurance Group
    Aug 2014 - Apr 2019

    Server/Bartender/Shift Leader

    Johnny Carino's
    Mar 2015 - Jun 2021

    Assistant General Manager

    American Campus Communities
    Ann Arbor, Michigan, United States
    May 2016 - Oct 2019

    Event Assistant

    TwoFoot Creative
    Ann Arbor, Michigan, United States
    Jun 2021 - Sept 2023

    Leasing Manager

    Trilogy Residential Management
    Oct 2023 - Mar 2024

    Client Experience Representative

    Cabrio Properties
    Current Company
    Mar 2024 - now

    Area Sales Manager

    Campus Apartments
  • About me

    Leasing and Marketing

  • Education

    • Eastern michigan university

      2004 - 2009
      Bachelor's general business

      Activities and Societies: Alpha Gamma Delta

  • Experience

    • Law offices of amarnath gowda

      Oct 2000 - Jun 2004
      Office helper
    • Sun island tanning, llc

      Jul 2005 - Aug 2006
      Assistant manager

      Determined Marketing StrategiesManaged Facility Maintained online database for customer retention and buildingCustomer ServiceRetail

    • Community daycare

      Aug 2006 - Dec 2009
      Childcare provider

      Supervise children age kindergarten through fifth grade Coordinated and managed internal and external projectsManaged relationships between coworkers, parents and children

    • Bighouse marketing

      Jun 2010 - Jan 2011
      Intern
    • Ruby tuesday

      Mar 2011 - Aug 2014
      Server/bartender
    • Fischman insurance group

      Apr 2012 - Jan 2013
      Office superstar
    • Synergetic marketing sales

      Jan 2013 - Jun 2013
      Social media marketing coordinator
    • Fischman insurance group

      Jan 2014 - Aug 2014
      Office superstar
    • Johnny carino's

      Aug 2014 - Apr 2019
      Server/bartender/shift leader
    • American campus communities

      Mar 2015 - Jun 2021

      Drive occupancy rates by providing courteous and knowledgeable customer service to current and potential residents and effectively communicating property amenities, residential perks and programs, and leasing policies. Process all paperwork pertinent to resident leases and other confidential paperwork. Accepted and applied federal fair housing guidelines in the leasing process and maintained a high level of residential confidentiality. Create and help coordinate monthly residential programs in order to build rapport with residents and promote community –based environment. Create reports, spreadsheets, and documents to track leasing statistics.Communicate marketing ideas and reports to our corporate office. Create staff schedules and manage & train leasing assistants.Audit files to ensure information is correct and up to date. Show less Drive occupancy rates by providing courteous and knowledgeable customer service to current and potential residents and effectively communicating property amenities, residential perks and programs, and leasing policies. Collect all paperwork pertinent to resident leases, filing and distributing mail, notices, and other confidential paperwork. Accepted and applied federal fair housing guidelines in the leasing process and maintained a high level of residential confidentiality. Handle paperwork and finalize applications.Update spreadsheets and leasing information as needed. Show less

      • Assistant General Manager

        Sept 2018 - Jun 2021
      • Leasing Manager

        Jan 2017 - Sept 2018
      • Leasing Assistant

        Mar 2015 - Jan 2017
    • Twofoot creative

      May 2016 - Oct 2019
      • Event Assistant

        Sept 2017 - Oct 2019
      • Intern

        May 2016 - Sept 2017
    • Trilogy residential management

      Jun 2021 - Sept 2023
      Leasing manager

      Drive occupancy rates by providing courteous and knowledgeable customer service to current and potential residents and effectively communicating property amenities, residential perks and programs, and leasing policies. Process all paperwork pertinent to resident leases and other confidential paperwork. Accepted and applied federal fair housing guidelines in the leasing process and maintained a high level of residential confidentiality. Managed inventory and ordered supplies as needed.Create reports, spreadsheets, and work with upper management in communications to the staff and corporate. Approve and audit applications.Social media and plan events.Train and oversee leasing staff.Manage marketing plans and trends.Handle property email, phone calls, vendors, and resident needs. Mentorship Program: work with new hires at other sites to train and support them.Travel to other sites and help leasing when needed. Show less

    • Cabrio properties

      Oct 2023 - Mar 2024
      Client experience representative

      Handle property email, phone calls, vendors, and resident needs. Be the first point of contact for all issues, scheduling, and product information.Drive occupancy rates by providing courteous and knowledgeable customer service to current and potential residents and effectively communicating property amenities, residential perks and programs, and leasing policies. Process all paperwork pertinent to resident leases and other confidential paperwork. Accepted and applied federal fair housing guidelines in the leasing process and maintained a high level of residential confidentiality. Approve and audit applications.Update spreadsheets and leasing information as needed. Show less

    • Campus apartments

      Mar 2024 - now
      Area sales manager

      Drive occupancy rates by providing courteous and knowledgeable customer service to current and potential residents and effectively communicating property amenities, residential perks and programs, and leasing policies. Process all paperwork pertinent to resident leases and other confidential paperwork. Accepted and applied federal fair housing guidelines in the leasing process and maintained a high level of residential confidentiality. Create and help coordinate monthly residential programs in order to build rapport with residents and promote community –based environment. Update reports, spreadsheets, and documents to track leasing statistics.Manage marketing plans and trends.Oversee property email, phone calls, vendors, and resident needs. Pull reports and oversee lead and renewal calls and emails. Renewal reports and stats. Create social media content via Instagram, Facebook, and Tik Tok. Creating informative emails and distributing to all residents, leads, and future residents. Show less

  • Licenses & Certifications

    • Visual elements of user interface design

      California institute of the arts
      Dec 2020
      View certificate certificate
    • Fundamentals of graphic design

      California institute of the arts
      Aug 2020
      View certificate certificate