Tolulope Kolawole

Tolulope kolawole

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location of Tolulope KolawoleLagos State, Nigeria
Phone number of Tolulope Kolawole+91 xxxx xxxxx
Followers of Tolulope Kolawole177 followers
  • Timeline

    Sept 2017 - Nov 2017

    Intern

    Lagos State Environmental Protection Agency
    Dec 2018 - Nov 2019

    Scientific Officer

    Lagos State Ministry of Environment
    Jan 2020 - Nov 2021

    Personal Assistant

    Osun State Ministry of Education
    Current Company
    Jun 2022 - now

    Quality Assurance Engineer

    Quales Consulting
    Aug 2022 - Dec 2022

    Test Analyst

    Duplo (YC W22)
    Feb 2023 - now

    Software Quality Assurance Engineer

    Bank of Industry Limited
    Apr 2023 - Jun 2023

    L0 Customer Support Agent

    Trilogy
  • About me

    ISTQB® Certified Professional || Software QA Engineer

  • Education

    • University of ilorin

      2014 - 2018
      Bsc.(hons) biochemistry
  • Experience

    • Lagos state environmental protection agency

      Sept 2017 - Nov 2017
      Intern
    • Lagos state ministry of environment

      Dec 2018 - Nov 2019
      Scientific officer
    • Osun state ministry of education

      Jan 2020 - Nov 2021
      Personal assistant
    • Quales consulting

      Jun 2022 - now
      Quality assurance engineer

      Created test cases and test scripts using Visual StudioRan automated tests on various API URLs using PostmanPerformed automated tests on several websites to find faults/errors and defectsMeticulously documented bug reports on Trello and JiraCreated test scripts in Java and Javascript

    • Duplo (yc w22)

      Aug 2022 - Dec 2022
      Test analyst

      Carried out Performance Testing to ensure product works as it shouldManaged technical issues by setting customer expectations, devising and implementing action plansPerformed usability testing and troubleshooting in different test environments

    • Bank of industry limited

      Feb 2023 - now
      Software quality assurance engineer

      - Testing application at different design and production stages to assess user experience- Analyzing user feedback to influence future UX updates, reducing user concerns and pain points- Delivering advance technical troubleshooting and problem-solving solutions for corporate customers and individual users- Escalating issues to appropriate department in response to user's complaints

    • Trilogy

      Apr 2023 - Jun 2023
      L0 customer support agent

      -Resolved technical issues across different products-solving an average of 20 tickets per shift by learning everything from HTML to network management;-Ensured timely resolution of issues by escalating unresolved tickets to appropriate internal teams and following it up personally to give an acceptable solution to customers;-Improved my improved team's productivity by integrating management's comments into my workflow and by providing feedback to teammates and senior managers

  • Licenses & Certifications

    • Hse 1,2,3

      Novelle center
      Oct 2019
    • Certified tester foundation level (ctfl)

      Istqb® - international software testing qualifications board
      Aug 2022
      View certificate certificate
    • Academic transcript evaluation

      World education services
      Dec 2021
    • Soft skill

      Jobberman nigeria
      Aug 2019