Experience

• 

  M1 limited

  May 2015 - Jul 2015

  Intern (rf engineering)

  - A team member of the Radio Frequency (RF) cluster department.- Responsible for conducting Site Signal Verifications and Benchmark Drive Tests.- Conducted Post Signal Analysis of test data- Conducted outdoor Voice Over LTE (VoLTE) tests.- Trained in Professional Data Testing and Analysis software (Nemo Analyze, Nemo Handy and Nemo Outdoor)- Worked both independently and as a team to achieve results

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  Egis healthcare technologies pte ltd

  May 2016 - Nov 2017

  Application support engineer

  - Manage support of critical Lab Information Systems of Major hospitals- Key appointment holder of a major hospital's LIS system.- Provides advice, guidance and training for lab users- Experience in Unix system, sophisticated application knowledge, fundamental sql queries as well as data analysis using Excel (vlookup, etc)

• 

  Darktrace

  Nov 2017 - now

  I work at the front line of cyber defence, responding to critical cases and resolving a range of software-related issues based on the unix platform. I had the opportunity to work with colleagues and clients from all over the globe, adjusting to their work culture and meeting client's demands. As a customer-facing staff, I strive to provide excellent customer experiences by ensuring prompt responses and resolutions to any issues faced.In recognition of my prompt assistance and always being on top on critical issues, I was recognised as the employee of the month by Darktrace for June 2019 Show less

  • Cyber Support Manager, APAC

    Jan 2022 - now

  • Senior Cyber Operations Support

    May 2021 - Dec 2021

  • Cyber Defence Operations Support

    Nov 2017 - Apr 2021