Cassandra Selina Serraon

Experience

• 

  Yokohama Tire Philppines Inc.

  Feb 2017 - May 2017

  Human Resources Intern

  - Managed documents and maintained permanent files.- Data Entry- Assisted HR staffs and employees.- Copied, logged and scanned supporting documentations.- Made calls for background checking of newly hired employees.- Checked examinations taken by applicants.

• 

  TaskUs

  Oct 2017 - Jan 2019

  Email/Chat Support

  -Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.-Shared best practices for customer service with other team members to help improve our performance.-Occasionally recognized and rewarded for outstanding performance.-Assisted customers through chat with selecting available products based on individual requirements.-Educated customers about the brand to incite excitement about the company’s mission and values. Show less

• 

  HLD Clark Steel Pipe Corp.

  Apr 2019 - Oct 2019

  Administrative Assistant
• 

  CGC Technologies Inc.

  Feb 2020 - Dec 2020

  Administrative Staff

  -Assisting Tenants/Employees-Updating Employee/Tenant information on system (e.g. New Employee, Tourist Visa Extension, Passport Information, AEP Validity date, Resigned Employees, etc.)-Accepting and releasing of passports-Filing of supporting documents

• 

  Amalgam8 PH

  Apr 2021 - Feb 2022

  Data Analyst
• 

  Yunyun US Corporation

  Feb 2022 - now

  Independent Contractor