Experience

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  Accent limousine service, inc

  Oct 1994 - May 1995

  Operations manager / controller

  *Managed daily operations of business, dispatch, billing, computer upgrades

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  Trendlines, inc

  May 1995 - Aug 1997

  Store manager

  *Opened and built a new Location into a Million Dollar Store.

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  Emc corporation

  Aug 1997 - Apr 2007

  *Supervise and mentor a team of 15 employees to achieve the performance goals.*Diagnose, Service and Dispatch Call Homes from Product in the Field. *Interact with Senior Staff on Customer Impact Situations. *Process daily Customer and Product Calls, dispatched to Support Center and Field Engineers

  • TEAM LEAD

    Aug 1997 - Apr 2007

  • PLATFORM SUPPORT ENGINEER

    Nov 1999 - Mar 2006

  • CUSTOMER SERVICE TECHNICIAN

    Aug 1997 - Oct 1999
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  Csap

  Mar 2006 - Apr 2007

  Team lead

  *Supervise/Mentor 15 - 25 new employees during an extensive 9-week training period.*Provide feedback to Associates with the use of weekly Performance Evaluations, Coaching Sessions. *Update both Field Management and Program Management of the progress of the Associates.*Work with Global Education to improve classes and exams, and instructor's performance. TEAM LEAD, TEAM "A"

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  Exceptional limousine

  Apr 2007 - Dec 2007

  Director of operations, affiliate relations manager

  Responsible for the daily operation of a growing Limousine Company*Manage Affiliate operations with a major Limousine operator.

• 

  Becker college

  Feb 2008 - May 2011

  Operations/center manager - data specialist - registrar

  ACCELERATED PROGRAM *Manage Daily Operations of the Accelerated Education Center *Promote, Rent, Coordinate Events at the Center *Interact with Students attending Accelerated Classes in Southborough/Worcester. *Set-up classrooms, Process student evaluations & instructor Grade Reports. *Assist Students on Classes, process student documents, Interact with Faculty as needed. *Datatel - Work Daily in the Datatel System, Maintaining Data Integrity. *Represent the College at Local Events*Responsible for Datatel Integrity and create reports using Entrinsik*Process Registrations as needed, working with student to resolve account issues Show less

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  Milford high school boosters club, inc.

  Nov 2009 - Jun 2013

  President

  MHS Boosters is a Non-Profit, 501(C)(3) organization, that supports the Student-Athletes at Milford High School, Milford, MA.

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  University of massachusetts l

  Aug 2012 - now

  Graduate office / business manager - graduate administration