Divya B.

Divya b.

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location of Divya B.New Delhi, Delhi, India
Phone number of Divya B.+91 xxxx xxxxx
Followers of Divya B.349 followers
  • Timeline

    Feb 2007 - Dec 2018

    Entrepreneur

    Dee Ad & Design
    Dec 2018 - May 2019

    Senior Account Manager

    Social Eyes
    May 2019 - Sept 2021

    Client Relationship Manager

    Digital Beacon Marketing Studio
    Sept 2022 - Sept 2022

    Marketing Research Intern

    BBD Perfect Storm
    Current Company
    Feb 2023 - now

    ENFORCEMENT SUPPORT OFFICER -– PUBLIC PROTECTION AND ENFORCEMENT

    Harrow Council
  • About me

    Enforcement Support Officer @ Harrow Council | Ad Hoc Analysis, Presentations | Business Strategist and Consultant

  • Education

    • Bal bharati public school

      -
    • Delhi school of internet marketing

      2018 - 2018
    • Apeejay institute of design

      2002 - 2006
      Bachelor's in design graphic design
    • University of exeter

      2021 - 2022
      Master of arts creativity innovation & business strategy
  • Experience

    • Dee ad & design

      Feb 2007 - Dec 2018
      Entrepreneur

      » Handled sales and marketing of the company through consumer engagement and generated revenue by increasing the business by more than 110% yearly» Engaged in stakeholder management, team coordination, and organisational management through team motivational skills and team building workshops every quarter » Raised purchase orders, maintained and managed project budgets and day-to-day finances» Worked with clients in retail, travel, healthcare, NGO, FMCG, hospitality, finance, education, and automotive sectors, while being mindful of the data integrity, licensing and compliance of the clients Show less

    • Social eyes

      Dec 2018 - May 2019
      Senior account manager

      » Conceptualised and executed programmatic, paid search channels, social media campaigns, cross-channel media marketing plans and budget allocation for global clients » Team administration support for task deliveries within timelines with proactive optimisation of the campaign content, press releases and live events » Managed project development, implementation and its effectiveness to achieve maximum ROI on media spend» Analysed data with a high level of accuracy and reported digital marketing activities through CRM tools and A/B testing Show less

    • Digital beacon marketing studio

      May 2019 - Sept 2021
      Client relationship manager

      » Led research and development for creative design, content strategy, and media buying across print and digital platforms to launch innovative digital marketing campaigns for global clients through cross-channel media plans, budget allocation, and strategic analysis.» Increased profit margins by 8.5% by developing targeted KPIs based on monthly performance reports using CRM tools.» On-boarded new businesses, expanding the client base by over 80% through brand collaborations and lead conversion strategies.» Prepared monthly reports and pitch presentations, including SWOT and PESTEL analysis, and conducted market research for new business proposals. Show less

    • Bbd perfect storm

      Sept 2022 - Sept 2022
      Marketing research intern

      » Assisted team in creative research and competitor analysis for an investment bank based in South Africa for an elevator pitch » Coordinated successful planning and delivery of promotional merchandise in South Africa for the pitch presentation» Researched and delivered innovative print and digital display media campaign strategies on travel and tourism for international airline client

    • Harrow council

      Feb 2023 - now

      » Administering and supporting Public Protection and Enforcement Service Officers in handling nuisance cases and triaging complaints.» Providing timely advice and assistance to resolve customer concerns, ensuring compliance with council complaint policies and procedures.» Processing food registration and license applications in compliance with Health and Safety policies and liaising with enforcement officers.» Ensuring a high level of data input accuracy and maintaining confidentiality under GDPR guidelines.» Planning and organising daily tasks to meet operational needs ensuring effective communication and achieving daily targets. Show less » Collaborating with internal and external stakeholders to provide comprehensive administrative and financial management support to the Environment Division.» Demonstrating excellent interpersonal skills in delivering, visualising, and presenting complex information clearly and concisely.» Processing refund invoices and managing garden waste subscription via Pay 360 ensuring accurate payment accuracy.» Assisting with minute-taking and maintaining a secure filing system information management. Show less

      • ENFORCEMENT SUPPORT OFFICER -– PUBLIC PROTECTION AND ENFORCEMENT

        May 2024 - now
      • Business Support Officer - Environmental Services

        Feb 2023 - now
  • Licenses & Certifications

    • Google ad words

    • Google analytics

    • Power bi - introduction

      Acuity training
      Jan 2024
    • Pathways to data analytics: introduction to python

      University of exeter
      Aug 2022
    • Setsquared partnership - student start-up bootcamp delivered by university of exeter

      University of exeter
      Jun 2022
      View certificate certificate
    • The exeter awards

      University of exeter
      Jun 2022
    • The exeter leaders award

      University of exeter
      Jul 2022
    • Setsquared partnership ikeep programme intrapreneurial training award

      Setsquared exeter
      Jul 2022
      View certificate certificate
    • Winner of an icaew business game

      Icaew norsca - northern society of chartered accountants #icaewinthenorth
      Jul 2022