Luke Ellis

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Rochester, England, United Kingdom

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Timeline
About me
Senior Planning and Analytics Manager
Education
- Sir Joseph Williamson's Mathematical School
  2001 - 2008
- Staffordshire University
  2008 - 2011
  Bachelor of Science (BSc) Policing and Criminal Investigation
Experience
- Vanquis Bank
  Oct 2011 - Sept 2022
  - Senior Resource Planning Manager
    Feb 2021 - Sept 2022
  - Resource Planning Manager
    Jul 2016 - Feb 2021
  - Resource and Forecasting Analyst
    Dec 2014 - Jul 2016
  - Resource Planning Analyst
    Jan 2014 - Dec 2014
  - Resource Planner
    Jun 2012 - Jan 2014
  - Customer Account Agent
    Oct 2011 - Jun 2012
- Arrow Global Group
  Sept 2022 - Jul 2023
  Strategic Communications Manager
- Intrum
  Jul 2023 - now
  Senior Planning and Analytics Manager
  Tupe from Arrow
Licenses & Certifications
- Amazon Connect Agent Performance Evaluations
  Amazon Web Services (AWS)
  Nov 2025
- Power BI: Dashboards for Beginners
  LinkedIn
  Dec 2022
  View certificate
- Amazon Connect AI Workforce Optimization
  Amazon Web Services (AWS)
  Nov 2025
- Advanced SQL for Data Science: Time Series
  LinkedIn
  Dec 2022
  View certificate
- Amazon Connect Contact Lens Fundamentals
  Amazon Web Services (AWS)
  Nov 2025
- Business Analytics: Forecasting with Trended Baseline Smoothing
  LinkedIn
  Dec 2022
  View certificate
- Advanced SQL: Logical Query Processing, Part 1
  LinkedIn
  Dec 2022
  View certificate
- Emergency First Aid in Rugby Union
  England Rugby
  Aug 2025
- Advanced SQL: Logical Query Processing, Part 2
  LinkedIn
  Dec 2022
  View certificate
Volunteer Experience
- Coach
  Issued by Medway Rugby Football Club on Sept 2021
  Associated with Luke Ellis