Grace Shu Han Cheng

Experience

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  Alfa Network Inc.

  Jan 2010 - Jun 2013

  Sales and Marketing Manager

  ◆ Overseeing the development and QA teams to ensure on-time and quality delivery to the endcustomers◆ Communicating customer requests to management and acting on client feedback◆ Managing client expectations by ensuring the delivery of the highest quality service◆ Project management of OEM/ODM projects of wireless networking products◆ Maintained contact and excellent communications within interdepartmental groups.◆ Maintaining strong relationships with existing customers and actively communicating withcustomers on future directions and possible opportunities◆ Attend IT exhibitions in Taiwan and overseas to create brand awareness and attract newcustomers Show less

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  BlueWave Networking Co., Ltd.

  Apr 2014 - Mar 2015

  Account Manager

  ◆ Communicated design requirements for PoE Switches, Injectors and Splitters to the engineeringteam for technical development and implementation◆ Identify market and competitor analysis◆ Analyzing the feasibility of the requirements to ensure the design fits the needs of the customer◆ Develop a trusted relationship with customers and executive sponsors◆ Manage portfolio accounts and generating new businesses◆ OEM/ODM account development and management.◆ Coordinate with design companies on the design and pricing of exhibition booth Show less

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  TRT

  Apr 2015 - Oct 2017

  Business Development Manager

  ◆ Establishing new accounts and decision makers within the client organization◆ Writing up a concise and value-based sales proposal that speaks to the client’s needs, concerns,and objectives◆ Building up a sales pipeline of business opportunities to meet sales targets◆ Ensure all current contracts are renewed. Identify and develop new business with existing clientele◆ Responsible for overall account management, incident management, problem management, andbusiness development◆ Manage new and existing customers with request for their IT server, storage, backup, networkinfrastructure and cloud hosting. Show less

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  Exclusive Networks Asia

  Nov 2017 - Aug 2020

  Product Manager

  ◆ Cyber Security Product in Focus: Infoblox and Fortinet◆ Technology solutioning with other products at Exclusive Networks◆ Generate and qualify new leads to expand pipeline and customer development◆ Identify the competition, End User budget and expected closure◆ End to End project sales closure from lead generation to closure and after sales support◆ Plan and execute marketing programs with a specific vertical sector or with a key Partner to generate leads ◆ Stakeholder Management of Vendor, Partners and End Users◆ Propose business strategies to increase Product Sales and awareness◆ Enable partner’s on product and solution and go to market strategy ◆ Partner engagement by running incentives and programs to increase traction and opportunities Show less

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  Westcon-Comstor Asia

  Aug 2020 - Nov 2022

  Business Development Manager

  Two brands, one vision: Westcon and Comstor share one common goal – channel success.With Westcon’s portfolio of market-leading technology vendors, and Comstor 100% focused on Cisco, we combine experience, expertise and insight to deliver vendor and partner success. Our passionate teams, global footprint and value-add services ensure no challenge is too complex, no detail too demanding.Comstor is proud to be a true extension of Cisco in the marketplace, working closely with partners to build their Cisco business. We’re not only the largest Cisco-exclusive distributor, but we also have the most Cisco-trained and certified experts in the channel. Show less

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  Keysight Network Visibility Test & Security

  Nov 2022 - now

  Channel Account Manager