Tanu Dhingra

Experience

• 

  North Shore Bank

  Jun 2009 - Sept 2009

  Customer Service Representative

  • Cash Handling, Balance Drawer and selling bank products

• 

  Cardinal Stritch University

  Jan 2010 - May 2010

  IT Help Desk Representative

  • Configures and installs software for IT user's desktops and laptops• Resolving issues on the phone related to resetting user-ids , passwords and email accounts • Documented issues, provided solutions and tested various applications on user’s desktops,

• 

  Johnson Controls

  May 2010 - now

  • Analyzed system requirements to gain a better understanding of the application • Identified user and system requirements for the application and established links for better trace of requirements using Traceability Matrix.• Documented and tracked test plans, test cases, test results, test analysis in Quality Center, and reported the defects using Change Synergy for system testing.• Prepared test data for positive and negative test scenarios for functional testing as documented in the test plan.• Executed test cases manually and identified the mismatches• Interacted with users for execution of test cases in UAT.• Created data for various areas of the application. • Performed manual testing of the complete application and identified actual and expected behavior of the application. Show less

  • Principal Software Engineer / Product Owner

    Dec 2022 - now

  • Principal Software Engineer

    Feb 2022 - now

  • Senior Test Lead Engineer

    Jan 2012 - Mar 2022

  • Software Testing Intern

    May 2010 - Dec 2011