Vijay Kumar Donthineni

Experience

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  Kantar

  Jan 2006 - Oct 2017

  Manager

  What do I do at Kantar;• Analyze available information to highlight trends, outliers and areas of concern.• Prepare dashboards on a periodic basis to represent key metrics across units.• Working and communicating effectively with Clients, Product Management, QA and Operations.• Monitor, measure and communicate project progress, potential delays and team performance to cross-functional stakeholders (Clients, Project Manager).• Manage large projects from beginning to end.• Set up targets against the actuals to achieve 100% productivity and quality across levels.• Provide status around planned V/s progress across internal and external stakeholders.• Process Analysis to Improve Throughput, Quality and Operations.• Develop and coordinate realistic project estimates.• Manage a team of 40+ associates and 4 Assistant managers with reporting line to DGM.• Involved in developing strategies along with Senior Management team in optimal utilization of resources and ensuring achievement of targets.• Plan prioritize and delegate work tasks to ensure proper functioning of team.• Assist management in handling queries related to OpCo and assessment of strategies.• Metrics and Scorecards preparation across levels for various evaluations and comparisons.• Development of performance improvement plan for low performers.• Mentor TLs and other team members by providing necessary support to grow up to the next level.• Work with data processing and data collection team to ensure smooth processing of a project.• Managing the track of project delivered across different OpCo’s/regions and raising invoices.• Coordinate internal resources and third parties/vendors for the flawless execution of project.• Understand internal products & tools and processes and leverage those to push automation and increase work efficiency of process/team.• Come up with rewards and recognition mechanism across levels, to enhance the morale of the team. Show less

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  UangTeman

  Nov 2017 - Jan 2021

  Delivery Manager

  What do I do for Uangteman:• Working across multiple LOBs directly with Product owners and Functional teams in understanding project needs and help them in effectively resolving their needs• Support the release schedule, development, coordination and facilitation of testing phases and documentation• Administer the development of time estimates for delivering enhancements/user stories. Working with stakeholders to prioritize enhancement and report requirements to support project manager’s delivery of enhancement releases• Work for requirement gathering, day to day clarifications with Product team, developers, testers• Conduct training sessions for Developers and testers on the UT application process.• Responsible for delivering projects as per schedule by being the bridge between product team and development/QA teams• Ensure delivery of assignments / projects through the release into production and also post production support• Single point of contact for all communications for Hyderabad Center• Manage the new infrastructure setup at Hyderabad location for the development team• Assist the technical teams in their design and development tasks• Holding daily internal meetings on progress of projects• Monitor health of the project and single point of contact for all the queries of developer/QA• Define project success/quality/testing criteria and disseminate them to involved parties throughout project life cycle• Direct Finance in resolving any issues pertaining to reconciliations• Support multiple pillars with overlapping and conflicting priorities and strategies• Technically led the development of rejection, approval and disbursing of loans using Python which enabled efficiencies into the organization• Worked on developing chatbot using python and web framework to support customer service team in handling day to day queries Show less

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  CGI

  Jan 2021 - now

  Scrum Master