Stephen Davis

Experience

• 

  United States Marine Corps

  Jan 1997 - Jan 2002

  Senior Manager

  • Led strategy, insights, analysis, analytics, and data teams and departments facing CEO and C-level staff for organizations of 2K-100K personnel across 20+ markets.• Completed combat deployments to Iraq, Afghanistan, Kosovo, and Bosnia, earning multiple personal awards including a Bronze Star and the 1st accelerated promotion in 12 years.• Acting Director. Spearheaded insights & analysis department for Commanding General and US Ambassador in Afghanistan, instrumental in direction, success of 88-person function. Managed partnerships with multiple national and international agencies. Developed organizational design for new headquarters group. • General Manager. Held P&L 'command' responsibility for a customer engagement organization with 3 divisions, 27 personnel from 5 countries, in Southeast Europe; served in a Director position as a Manager, increasing production 15%, morale 30% YoY.• Manager. Led, managed 3 direct reports, 3 departments, 52 personnel providing analysis, insights, enterprise planning, training & development, and key leader engagement support to Commanding General and Primary Staff Officers of a 12,000-person organization. • Team Lead. Managed 6 direct reports, 2 departments, 30 personnel providing analysis, insights, and field support to Commander and staff of a 1200-person unit operating in Europe, Africa, Levant. Show less

• 

  The Home Depot

  Jan 2002 - Jan 2004

  Senior Manager

  • Selected for leadership program towards P&L ownership roles, completing rotations regarding store operations, merchandising, program management, continuous improvement.• Achieved top revenue ($100m+) for stores in Eastern Region, exceeding revenue & profit goals by 10%, reversing a period of declining & static growth amid financial crisis.• Led the District ($275m) merchandising planning to drive increased revenue & profitability via integration of seasonality, volume, profitability, supply chain, inventory, promotional advertising. Show less

• 

  Booz Allen Hamilton

  Jan 2004 - Jan 2006

  Associate

  • Led a 12-person cross-functional team and 25 stakeholders to reengineer 8 service support and operations management processes to implement platform automation for the call center of a $4B client, managing completion in 18 months while reducing costs by 80%, and increasing performance 20%• Led business architecture, process design, program management for transformation of a Global Human Resources function, enabling platform reprioritization and $25m cost savings.• Supported post-merger integration, planning, team development, demand planning for CFO of Sprint Nextel, reducing costs by 15% Show less

• 

  Computer Sciences Corporation (CSC)

  Jan 2006 - Jan 2008

  Principal

  • Managed a Fortune 20 joint venture turnaround by improving design, planning, and execution of platform development and release, completing 25% of requirements for 2% of the cost while generating $35M new revenue• Led turnaround and development of a marketing, social media, and knowledge management platform for a $45B public organization, improved collaboration of 100K analysts across 5 agencies, leading to recognition as a ‘Top 25 Innovation’ by Time Magazine• Transformed service support and operations for $4B space client, enabling 20% improved customer experience and 50% cost reduction Show less

• 

  Gallup

  Jan 2008 - Jan 2010

  Partner

  • Managed and supported consulting delivery for large defense/high-tech clients, integral to firm-leading 32% growth of a $45M market• Established the firm’s first integrated service delivery model leading to a common end-to-end approach for business development, proposals, solution development, program management, and increase proposal volume 70%• Fostered relationships with decision-makers within firm’s largest client, instrumental in achieving a $20M contract win in new market• Led employee engagement and leadership development for an international organization, increasing engagement to 85th percentile• Built a strategic transformation plan for a $45B client, identifying $1B in benefits and cost savings across 5 divisions Show less

• 

  Best Buy

  Aug 2010 - Aug 2013

  Head of Strategy, Insight & Analytics (B2B)

  • Integral in developing and executing 9 corporate strategy projects, including the formulation of the corporate turnaround plan with a focus on organic growth and cost step-down in partnership with the CEO and Head of Corporate Strategy, resulting in a share increase from $11 to $44 within 9 months• Defined and gained approval for 2 of the 4 pillars of the CEOs Global Growth Strategy; leadership of Services, eCommerce enabled a $2.4B revenue projection, $325M acquisition of the largest SMB managed services provider• Gained buy-in from, trusted relationship with CEO for identifying budget-neutral strategic growth opportunities among 3 premium brands, resulting doubling locations and $750M growth• Assessed marketing campaigns to acquire 5x additional marketing funds, producing a 32% revenue growth for a $425M channel• Created predictive models based on customer insights and analytics to support 100+ member National Sales team, identifying a $1B growth plan from a baseline of $325M, driving increase of ‘best’ customer acquisition by 10x Show less

• 

  Optum

  Aug 2013 - Dec 2016

  Senior Director of Strategy & Planning

  • Overhauled a $125M market segment of a major corporation by proactively collaborating with all stakeholders across a State health program, third-party partners, and internal staff to bridge requirement gaps and define a new plan achieving $100M in cost avoidance, $25M additional consulting revenue, and a successful contract recompete for $425M• Led, managed, presented programs to rationalizing 3 divisions national real estate portfolios leading to $87M improved cost basis and 15% improved customer experience across all market locations• Devised go-to-market strategy and integration plan for 5 business lines in common market, driving $493M revenue growth in 3 years Show less

• 

  Medtronic

  Jan 2017 - Dec 2019

  Director of Strategy & Business Development

  • Led 3 direct reports, 2 external partners with 12 staff, and oversaw 32 internal staff to develop a program management, analytics, visualization, and reporting capability, enabling identification and tracking of a $250M cost savings pipeline within corporate functions• Managed preparation of the Monthly Report from the SVP of Business Services to the CEO and Executive Board regarding programs and pipeline, reducing associated production time and labor by 50%• Accomplishment of $72M savings and identification of $250M+ pipeline empowered the Executive Committee to build a business case for a $2.2B savings goal and announce a $3.5B Enterprise Excellence and Transformation effort Show less

• 

  Ethos Consulting

  Jan 2020 - now

  Managing Partner

  •Served as Interim COO for 600-person organization providing partnership, planning, insights, analysis services to senior US and European government & military leaders•Managed 32 people, advised C-level leaders of a $1B media & content division on business, customer, growth, portfolio strategy to drive $100m savings across people, process, technology•Led design, implementation for a service, operations, and customer management platform for a $700m division in a F5 corporation; reduced program cost 20%, budget forecast by $4.5M•Chief of Staff for a streaming / OTT start up; report to the CEO, led planning, investor relations, governance, functional staff; achieved capital raise, technology capability, content partnership goals•Developed a dozen proposals & business plans across multiple industries with cumulative $52m value Show less