Craig Willis

Experience

• 

  Physicians Pharmacy Alliance

  Aug 2009 - Jan 2016

  Directed the Clinical and Operational analysis and support to improve performance and service levels of the business. Managed the teams responsible for providing short term tactical measurement, long term forecasting, outcomes research, and product validation.Managed the development, maintenance and integrity of data systems used for analysis, reporting, research and forecasting.Designed and conducted patient outcomes research relating to service offerings.Managed integrated reporting and analytics software environments (SAS + Tableau), and had oversight of all activity in those environments.Served as a senior adviser to the executive management team assisting in the creation of long term company strategy by providing evidence based reporting and scenario forecasting. Show less -Responsible for end to end patient on boarding. Managed scheduling, field enrollment, technician, and clinical teams focused on new business growth.-Worked closely with sales and marketing to ensure consistent messaging and service delivery to patients.-In 2011 managed the on boarding of 5500 patients (35% growth over previous year) while reducing time from referral to service by 25%.-Opened field operations in 4 new States between 2011 and 2012-Was instrumental in the design and development of multiple new software packages to improve operational efficiency and reduce cost. Show less

  • Director Analytics

    Feb 2012 - Jan 2016

  • Director of Patient Services

    Jan 2011 - Feb 2012

  • Enrollment Manager

    Aug 2009 - Jan 2011
• 

  Zencos

  Jan 2016 - now

  Helping large and mid size banks develop scalable and effective anti money-laundering, fraud detection, and investigation software.

  • Director Financial Crimes Solutions

    Aug 2019 - now

  • Consultant

    Jan 2016 - now