Deep Enrich
LaTonia Ferrer
Logistics Management Specialist
42 followers
Crest Hill, Illinois, United States
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About me
Service Delivery Manager at SM@RT Technology Services, Inc.
Education
U.S. Army Quartermaster School
1996 - 1996Diploma Logistics Management SpecialistJ Sterling Morton East High School
1993 - 1995High School Diploma
Experience
United States Army National Guard
Jan 1995 - Jan 2001Logistics Management Specialist
Everest Healthcare
Jan 1997 - Jan 1999Desktop Support Specialist
TEKsystems
Jan 1999 - Jan 2000Desktop Support ConsultantComputer Supply by Sayers
Jan 2000 - Jan 2001Field Service TechnicianSM@RT Technology Services, Inc.
Jan 2001 - Jan 2005Desktop Support EngineerSelf-employed
Jan 2005 - Jan 2019End User Support Manager
Jan 2014 - Jan 2019Desktop Research and Development Lead
Jan 2011 - Jan 2014Desktop Project Team Lead
Jan 2007 - Jan 2011Desktop Support Team Lead
Jan 2005 - Jan 2007
ITS Ferrer, Inc.
Jan 2006 - Jan 2020IT ConsultantSM@RT Technology Services, Inc.
Feb 2020 - nowService Delivery Manager
Licenses & Certifications
- View certificate
ITIL Foundation Certificate in IT Service Management (ITILF)
EXIN your ICT competence partnerDec 2012
CompTIA Project+
CompTIAMar 2019- View certificate
IC3 Digital Literacy Certification
Certiport - A Pearson VUE BusinessFeb 2010 
Microsoft Certified Professional (MCP)
MicrosoftJan 2007CompTIA Network+
CompTIAJan 2003CompTIA A+
CompTIAJan 1999
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