Experience

• 

  Jbr stores

  Feb 2019 - Sept 2019

  as a Cashier Supervisor I managed a team of 3 cashier staff and maintained a fruitful place of workand rising the teamwork , in addition of training new cashier staff , other main duties were to handlecustomer problems & complains , provide after sale service including bills . as a Cashier Staff i Manage transactions with customers using cash registers | Cross-sell products andintroduce new ones | Maintain clean and tidy checkout areas .Enhanced my problem solving skills, communication skills, work under pressure, and thus after only 3months i was promoted

  • Cashier Supervisor

    May 2019 - Sept 2019

  • Store Cashier

    Feb 2019 - Apr 2019
• 

  Flamingo drug store

  Jan 2020 - Dec 2020

  Sales representative

  as a sales representative in flamingo drug store my Responsibilities lies in Establish, develop andmaintain positive business and customer relationships | promote and sell products using solidarguments to existing and prospective customers | Achieve agreed upon sales targets and outcomeswithin schedule | colleting overdue balance .I have sharpened my communication and negotiation skills through this time

• 

  Fnms(siemens healthcare in jordan)

  Jul 2021 - Dec 2021

  Trainee field services engineer

  as a Trainee , I have worked closely with field engineers to achieve key requirements including( Troubleshoot, diagnose and repair all designated equipment within an assigned service territory,including preventative maintenance, installations and upgrades per guidelines ) | Manage time andmaintain a schedule to include preventative maintenance .I have gained and willing to gain more of the field experience required to be a highly functioningBiomedical engineer

• 

  Naffco group

  Feb 2024 - Dec 2024

  Biomedical engineer

  as a biomedical engineer at NAFFCO my responsibilities lies within broad role with cooperation under several departments , with Estimation department - handling Tenders & inquires medical devices specifications - contacting suppliers & distributors and negotiate quotations - revise costing for medical devices with Engineering & operation department - handling technical defaults and delivering optimum solutions -guarantee of excellence process of issuing medical devices with After sale department- Provide timely and effective assistance to clients regarding service issues, and warranty claims.- Address customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.-Conduct follow-up communications to ensure customer issues have been resolved and to gather feedback on their experience.- Manage service requests, including scheduling and coordinating repairs, maintenance, and installations.-Work with logistics and supply chain teams to ensure timely delivery of replacement parts and products.-Maintain accurate records of customer interactions, service requests, and resolutions in the CRM system. Show less

• 

  Ammt

  Dec 2024 - now

  Product specialist